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Old 12-08-2021, 12:37 PM   #1
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Cracked Windshield

We have a crack in the passenger side of the two-piece windshield in our 2006 Fleetwood Class A.

We were driving down the interstate and it just cracked.

I have zero deductible glass coverage through progressive.

How do I initiate a claim?

Do I call Progressive first or go through my local RV repair shop and let them deal with Progressive?
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Old 12-08-2021, 12:49 PM   #2
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Either way will work. If you call Progressive they will probably send you to the nearest glass shop they deal with. This shop will likely do good work, but may not be all that close to you. Progressive May elect to use a mobile glass tech.
If you have a regular repair shop you’d prefer and you know they can do big glass, then call them. If they do a lot of insurance work they’ll know how to handle all the insurance processes.
Generally, better to do windshields in a place with a good flat floor. Don’t want the house wracked when trying to mount a glass.
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Old 12-08-2021, 12:50 PM   #3
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I think the safe thing to do would be to report it to Progressive, then find a repair shop. JMHO
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Old 12-08-2021, 01:37 PM   #4
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I disagree with heading straight to a repair shop. You need to call Progressive first to get the ball rolling.
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Old 12-08-2021, 01:51 PM   #5
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I always start with the insurance company.
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Old 12-08-2021, 01:51 PM   #6
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Insurance companies always want to know, how, when and where. Call Progressive first.
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Old 12-08-2021, 03:33 PM   #7
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I cracked mine in to 3 pieces, driving past a truck stop windshield sprayer.

Don't do that.

I called Progressive who sent my claim to Safelite Glass. Thats their glass claims Agent.

They said I could get a estimate anywhere or use one of their providers. I chose to use them..
They found a shop 6 miles from where I'm staying for a month and then found the windshield here in Florida and had it shipped to the shop.

I'm just waiting on a call for installation.

They also offered mobile glass service but this campground said no.
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