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ljwieberg · 04-01-2021, 04:59 AM

2nd owner 2007 Winnebago Journey 39K with stackable washer and dryer. Whirlpool I think but I can double check when I get back in there.

When I went to de-winterize a couple weeks back I ran the washer for a bit on the regular cycle as instructions indicate but though I thought I could hear water sloshing around in there, the drum remained dry.

A look in the small door to the back of the unit reveals opaque water lines and there are still pink in them! I ensured the supply valves at the back of the washer were open and I traced the lines as best I could but found no other cutoff valves.

If there's anyone out there who has had the same issue or is smarter than I (I'm sure there are several) I'd really like to talk to you or learn what I need to look for.

dav-cle · 04-01-2021, 09:02 AM

Did you go to the low point drains to get rid of the pink stuff? Once you do that run the normal cycle maybe and see what happens !

NCC-1701A · 04-01-2021, 08:13 PM

If the unit has a winterization kit and the hot water heater bypass is still "on" and you ran a hot water wash, that could answer why no water got to the washer. Do you have hot and cold water everywhere else in the coach? If so, perhaps the washer's pump has gone bad?

When I dewinterize a washer, I run a full warm water cycle with bleach. Just my personal process to fully cleanse and rinse the system.

My last coach was a 2007 Journey 39K and mine had no other valves controlling water to the washer. Mine had a spigot near the washer connections. If yours does as well, see if you have water there.

schad · 04-01-2021, 08:35 PM

Our washer is hooked up to cold water only, and uses an internal electric heater to get hot water as needed. No hot water heater needed.

These HE washers use very little water. I think I ran mine through two rinse+spin cycles before I didn't get any more bursts of air and slugs of pinkish water. Especially if you run the washer before purging all your other lines, I wouldn't be surprised at all if you didn't get any water on your first attempt.

But do make sure that your low point drains are shut, your winterizing intake hose is bypassed, your water heater drain plug is installed, and your water heater is not bypassed. (I would wait to un-bypass your water heater until after your lines have been flushed, so you don't get even diluted pink stuff in your hot water tank.)

ljwieberg · 04-02-2021, 10:42 AM

Thanks guys for the good replies. We're taking it out for the first time (shakedown) next weekend. KOA down by the bridge tunnel, about 90 miles South. I plan to look into it more then while we're checking out all the systems. We only got it Dec 18th last year and up now it's been parked and pinked.
Anyway, yes I have good clear water everywhere but the washer. I'll try all the advice I've been lucky enough to get here and see what I can find out. Not sure about a winterization kit on the washer, but good water everywhere else. I did go ahead and turn off the HWH bypass to allow it to fill as we're only a week out from using it. I did not heat it up though as I figured if I ran a cold cycle it wouldn't matter if I had hot water or not. Remains to be seen I suppose. The only low point drain I can find is in the same compartment as the winterizing suction hose. It is closed (at first it wasn't and I wondered where all my water was going lol) and the winterization valve is in bypass. Ok thanks. I'll be back when I know more.

alank · 04-02-2021, 12:32 PM

My guess is that you haven’t run it enough yet to clear the lines. Having it on for “ a bit” probably won’t do the job. There ‘s an inside drum that controls the clothes and there’s an outside drum that controls the water. It’s quite possible that “a bit” of water didn’t wet the clothes drum. Also, if you asked for a cold wash, the hot line wouldn’t have been cleared, and if you asked for a hot wash, the cold line wouldn’t have been cleared. Also be sure there’s no pink in the water heater.
I think you just need to run it some more, or you may end up with some pink in your panties.

ljwieberg · 04-14-2021, 10:22 AM

Update: During our shakedown camping this past weekend, we turned the washer on Regular wash and let her rip. Bummer..... it seems it's stuck on the Spin cycle. There is a Pre-Wash selection with an associated indicator so we stopped it after about 20 minutes of it doing nothing (and of course there will be no water flow on the Spin cycle.... only wash and rinse) and waited the two minutes to open the door. We then selected Regular wash and Pre-Wash and let her rip again. Same result except it did not move from the Spin cycle and the Spin indicator was the only only one that lit up. Next step for me I think is to get the manual from the info bag and see if I can find a customer service number and call them with the model and issue I'm having. Hopefully they will direct me accordingly. On a separate note, wife said the dryer worked excellent when drying the grandboys beach towels..... I'll be back when I know more.

Ray,IN · 04-14-2021, 02:15 PM

Assuming your washer is a Splendidie brand: Splendide Laundry Centers - Home

ljwieberg · 04-16-2021, 08:16 AM

Ray,
Thanks for the link but it is actually a Whirlpool.
Not certain if it's aftermarket or not but the manual was in my InfoPack. I pulled it out last evening and will try to get some answers from Customer Service. I'll be back when I know more.

153stars · 04-16-2021, 08:39 PM

Find your manual it may have troubleshooting section ,google you model and symptoms. The old style knob twister ones have tiny timer motors the usually last a very long time but do fail or might little contacts that driven by timer. When in doubt power off for while. It may be stuck in cycle trying to get all water pumped out. A front loader has the little basket filter in front, some have little drain hose in there too {drain that into container} if not crack basket open use a wet vac if you have one, I don't want a few gallons of pink and water gushing out at you.

photopilot · 04-16-2021, 08:59 PM

I know you don’t have a Splendide, but ours won’t cancel the cycle no matter what you select unless you reset it. Check your manual for instructions to cancel a cycle.

Walt

ljwieberg · 04-20-2021, 10:42 AM

Yay! Problem solved! (I think). So my washer was stuck on the Spin cycle and I couldn't get it to de-winterize. We messed with it more on the shakedown camp weekend with the same result. This past Friday afternoon, I was searching for a remedy online and came across a forum entry that said to reset the washer cycle, unplug the unit for 10 or so seconds and plug it back in. Well what do you know? When I plugged it back in and turned it on it went to the Wash cycle like it's supposed to do. Rather than try it in the driveway and run the washer into the gray tank, I will wait until we go camping again the last weekend of April when I'm hooked to their sewer. I have a few old white tee shirts I want for rags and I'll run those through a few cycles to get the pink out. Fingers crossed....

Thanks all for the advice and comment! As always, appreciate.