We bought the 2002 Windsor in 2012. It rides on 8 air bags. I was happy with the way it handled and the feel of "gliding" over smooth pavement, but like you, I was disappointed in the feel of hitting potholes or the divider lines on concrete highways! I also had "porpoising" so I knew I needed shocks. I chose to go with the Bilstein shocks. They stopped the porpoising, but I was still not happy with the way it felt on rough roads!
It seems that over a long period of time that it got better, or maybe I just finally accepted that a 40' box was gonna rattle when hitting a rough place!
I wonder if this is true for high-end coaches such as Prevost, Newell, etc?
Anyway, my advice is not to expect the shocks to cure all of the rough-riding problems!
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Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD