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Old 03-31-2018, 07:57 AM   #1
epj
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Dometic door awning

My Dometic Oasis door awning is extended and will not retract. I need to get on the road Monday. Iím going to dig out a meter and confirm that the motor is getting power. Iíve seen videos on line of these awnings being operated manually. Do both the manual and electric versions have the capability of manual operation? Any and all suggestions welcomed. The mobile tech I normally use wasnít very positive about getting out to help.
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Old 03-31-2018, 10:43 AM   #2
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Did some additional troubleshooting. Pulled the panel at the door where the rocker switches are. Most had 14+ V at the center prong. Neither of the awning switches showed any voltage. The patio awning works as advertised so Iím guessing these switches make up a ground circuit. The fuse in the control panel in the basement is good. Not sure how to tell if Iím actually getting power to the motor or where it comes from.
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Old 03-31-2018, 11:55 AM   #3
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The motors in these things fail due to water getting water in them. When mine failed on the road I made a noose out of a light rope and looped it around the scissors arms. I then had my wife pull the loop closed while I stood on a ladder and pushed the awning in while rolling it on the roller. Once the scissors arms were closed I was able to remove the rope and continue rolling the awning as the pressure was off it. You might even try the switch again once the pressure is off as in my case the motor would then run it just did not have enough power to pull in the awning against the scissor arm pressure.

Good luck!
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