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Old 08-17-2022, 09:33 PM   #1
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Door steps do not work

I have a 2021 NewAire 3543, the steps do not goe in. The only thing I see wrong it the door switch does not have anything connected to it. There is about 6Ē of wire and that is it. I assume that the wire should be hooked up to something

Any ideas?
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Old 08-17-2022, 10:07 PM   #2
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Do you have any info on the brand of steps ?

Kwikee ? Lippert ? HWH cascading steps ?

All the Class A steps that I've seen have an ignition on door closed ; auto retract function .
Only problem with trying the auto retract function , is you may not be able to put the steps back out.
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Old 08-18-2022, 04:27 AM   #3
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The wires should be connected to a sensor mounted on door frame and screen door. I had to replace ours. Got a new one from Amazon.
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Old 08-18-2022, 04:53 AM   #4
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The steps are Kwikke. i agree that the wires should be hooked up, just can't figure out how to access the area. The sensor is in the latch side of the door. if i had to take a guess it would be that the wires go up and over the door out to the front.
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Old 08-18-2022, 07:39 AM   #5
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Pictures please.
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Old 08-19-2022, 09:20 AM   #6
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Update,
The magnetic switch in the door frame with wires that are not hooked up is normal

The other switch ha 4 wires and does both the steps and the lights
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Old 08-19-2022, 03:41 PM   #7
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The magnet on the screen door does not have wires attached, its only function is to move the reed switch in the matching part on the steptwell wall


This will help identify your model# in the first half, the second half is troubleshooting and diagnostics. Kwikee Products Service Training manual

Keep in mind Kwikee does not have any say in how their products are wired, that is solely on the MH mfgrs.
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Old 08-20-2022, 10:57 PM   #8
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Steps

When I purchased my Itaska 34' diesel pusher, the Lippert steps were not working the last owner gave me a new motor and controller to repair. I installed the new motor and controller and they still did not work.
I pulled the door switch on the coach door frame and attached a thin pull wire to step wires, then pulled them out through the bottom.
Turned out to be a corroded spade connector that was half way up to the switch in the door frame.
I ran 2 new wires from the controller up to the new magnetic door switch (old controller used a manual switch) and they work perfectly.
On the up side I now have a spare motor and controller.


Note: if you change the controller for the Lippert steps, you must use the magnetic that comes with it, or the steps will works backward, guess how I know that !!
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Old 08-21-2022, 05:40 PM   #9
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Quote:
Originally Posted by Jakeman View Post
When I purchased my Itaska 34' diesel pusher, the Lippert steps were not working the last owner gave me a new motor and controller to repair. I installed the new motor and controller and they still did not work.
I pulled the door switch on the coach door frame and attached a thin pull wire to step wires, then pulled them out through the bottom.
Turned out to be a corroded spade connector that was half way up to the switch in the door frame.
I ran 2 new wires from the controller up to the new magnetic door switch (old controller used a manual switch) and they work perfectly.
On the up side I now have a spare motor and controller.


Note: if you change the controller for the Lippert steps, you must use the magnetic that comes with it, or the steps will works backward, guess how I know that !!
Yep there are two versions of the reed switch NO and NC (black/white).
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Old 08-21-2022, 07:02 PM   #10
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Yep there are two versions of the reed switch NO and NC (black/white).
Inexpensive aftermarket magnetic reed switches have both NC and NO connections so they will work with older or newer Kwikee steps. Here are two for $10 on Amazon. One of these replaced a failed reed switch in our coach. (I had *never* seen one fail before so I was pretty surprised.)

https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1
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