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Old 07-02-2022, 06:47 PM   #1
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Electric steps stuck in closed position

Stairs were working fine, then just stopped opening up. I知 unable to get to the motor with steps closed. Any suggestions to open the steps for access?
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Old 07-02-2022, 06:53 PM   #2
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Stairs were working fine, then just stopped opening up. I知 unable to get to the motor with steps closed. Any suggestions to open the steps for access?
Welcome to the Forum!

Is there a switch that is not activated/positioned correctly? I have one that allows the steps to stay either in/out depending on the situation. Hope it's something simple!
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Old 07-02-2022, 07:00 PM   #3
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There is a switch that usually activates the system, make sure it is turned on.

The steps are triggered by a majetic switch usually mounted on the screen door. That reed switch can become knocked around and not making a close enough connection to its mate.

Next would be a 12 volt fuse that blew for some reason.

There is/are pins that connect the step arms. If this pin is removed the steps will come down.......BUT be VERY careful, they weigh more then you think and if your head is in the way when they come down it will be a bad day for you.
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Old 07-02-2022, 07:12 PM   #4
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Scott, I have a friend with a Newmar, with the same issue. He found the small "plastic"gear with the teeth stripped off. See if you can hear the Mtr. run. He found his was running --No movement. Found the gear on line (4bucks +) Newmar OUCH...
Good luck with fixing your problem Jim75
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Old 07-04-2022, 03:05 PM   #5
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Kwikee steps are constantly "hot", the control box activates the motor by switching the ground on/off. Make sure both ground wire connections are clean and tight.


The Kwikee Products Service Training Manual should be helpful.
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Old 07-05-2022, 11:13 AM   #6
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Stairs were working fine, then just stopped opening up. I知 unable to get to the motor with steps closed. Any suggestions to open the steps for access?
There is a single pin at the connection of the steps to the motor linkage arm.
it is held in place by a cotter pin. Remove the cotter pin. Then remove the single pin through the motor linkage. BE CAREFUL WHEN YOU DO THIS AS THE STEP WILL THEN FALL TO THEIR DOWN POSITION QUICKLY. AND THEY ARE HEAVY. YOU CAN GET HURT. YOU CAN SUPPORT THE STEPS BY PUTTING SOMETHING UNDER THEM BFORE YOU REMOVE THE PIN AND THEN LATER REMOVE THAT SUPPORT TO LET THE STEPS COME DOWN SLOWLY. THEN YOU BE ABLE TO ACCESS THE MOTOR , ITS MOUNTING AND THE WIRING.
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Old 07-05-2022, 11:39 AM   #7
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Lippert Components / Kwikee Products Manual # 888 is an older manual which shows four (4) different types of motor linkage setups which they have used with part numbers on their various step systems. It is on their website. you may be able to find yours there. Their website also has manuals for many of their step systems.
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Old 07-06-2022, 09:50 PM   #8
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Stairs were working fine, then just stopped opening up. I知 unable to get to the motor with steps closed. Any suggestions to open the steps for access?
I banged the motor with a hammer and the steps opened. They worked for the majority of the trip and closed again. Wish I could have changed the motor then but wanted to get home. I now will have time to try and take out the cotter pin and put in a new motor. Stay clear if you are going to try banging it once or twice. Sometimes they get stuck.
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