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Old 07-18-2015, 04:04 PM   #1
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Equalizer Jack Problem on Berkshire

I read pretty much all of the posts that I can on here and typically at least have an idea what to do when something goes wrong but this time I'm stuck.

My Equalizer Jacks are not working. The problem is the keypad panel will not respond to any buttons being pushed. Lights will not light up when button pushed, although the lights will flash when ignition turned on.

This started a few days ago and have already done much troubleshooting, both on my own and with phone support but maybe someone has had a similar issue.

1. Looked for fuses. Only those in the control box found. None blown.
2. Checked voltage at keypad. Voltage good.
3. Jumpered solenoid on pump motor. Motor runs.
4. Changed out keypad. Equalizer sent to me.
5. Changed out control box under floor. Equalizer sent to me.
6. Slides work fine BTW.

Since I have already chased this with help from Equalizer I'm not sure if any of you guys can help but you never know. There is a lot of experience on here.

Thanks, Dan
2014 Berkshire 390RB
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Old 07-19-2015, 02:42 AM   #2
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Try taking the key pad out to the controller and connecting around the communication cable in the coach.
Mike, RVIA & RVSA Certified Master RV Technician
Amy, Dr. Assistant - Roxie & Mei Ling, four legs each
2000 Gulf Stream Scenic Cruiser 450 hp & 1330# torque
06 Saturn Vue, 06 Chevy Z71 4x4 & 2014 Corvette Z51 M7
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Old 07-19-2015, 07:00 AM   #3
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Thanks so much for the tip. I am starting to suspect a wire problem as it actually worked once since the problem first appeared.
Although I'm not sure how to do that since the keypad will not plug into the controller.

I guess it would require matching up the wires color code and splice into them?
Then I would need to add power to the keypad also?

2014 Berkshire 390RB
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Old 07-19-2015, 02:54 PM   #4
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RV WIZARD, wanted to let you know I found the problem.
I got a plug that fit the back of the keypad and was going to splice it in near the control box under the floor.
As I was doing that one of the 'control' wires came out of the chassis wire harness plug right where it plugs into the control panel.
I pushed the wire back in and it now works. I just have to figure out how to fix the wire in the plug permanently.
Your direction/suggestion helped me find this and I owe you a big thank you.

2014 Berkshire 390RB
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Old 07-19-2015, 04:24 PM   #5
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Super glue. A wire on my jack control had a broken lock in the connector. I super glued it 3 years ago. Still working fine.
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