Community Forums

dan-nickie · 07-18-2015, 04:04 PM

I read pretty much all of the posts that I can on here and typically at least have an idea what to do when something goes wrong but this time I'm stuck.

My Equalizer Jacks are not working. The problem is the keypad panel will not respond to any buttons being pushed. Lights will not light up when button pushed, although the lights will flash when ignition turned on.

This started a few days ago and have already done much troubleshooting, both on my own and with phone support but maybe someone has had a similar issue.

1. Looked for fuses. Only those in the control box found. None blown.
2. Checked voltage at keypad. Voltage good.
3. Jumpered solenoid on pump motor. Motor runs.
4. Changed out keypad. Equalizer sent to me.
5. Changed out control box under floor. Equalizer sent to me.
6. Slides work fine BTW.

Since I have already chased this with help from Equalizer I'm not sure if any of you guys can help but you never know. There is a lot of experience on here.

Thanks, Dan

RV Wizard · 07-19-2015, 02:42 AM

Try taking the key pad out to the controller and connecting around the communication cable in the coach.

dan-nickie · 07-19-2015, 07:00 AM

Thanks so much for the tip. I am starting to suspect a wire problem as it actually worked once since the problem first appeared.
Although I'm not sure how to do that since the keypad will not plug into the controller.

I guess it would require matching up the wires color code and splice into them?
Then I would need to add power to the keypad also?

Dan

dan-nickie · 07-19-2015, 02:54 PM

RV WIZARD, wanted to let you know I found the problem.
I got a plug that fit the back of the keypad and was going to splice it in near the control box under the floor.
As I was doing that one of the 'control' wires came out of the chassis wire harness plug right where it plugs into the control panel.
I pushed the wire back in and it now works. I just have to figure out how to fix the wire in the plug permanently.
Your direction/suggestion helped me find this and I owe you a big thank you.

Dan