Quote:
Originally Posted by tmbeckers
Should I buy an extended warranty?
|
Welcome to iRV2. There is a vast amount of experience here.
To me, that’s a difficult question to answer because it depends on several variables. Are you buying new with a manufacturer warranty? Do you have cash reserves (or available credit) to cover potential expenses? In the words of Detective Harry Callahan (Dirty Harry), “Are you feeling lucky?”
There’s a concept used in reliability engineering that’s referred to as the “bathtub curve”. The simple explanation is that, typically, failure rates decrease during the first period of expected useful life, then stabilize for a longer period of time, and finally the failure rate increases toward the end of useful life. I know that it’s frequently seemed to me that stuff generally either breaks shortly after it’s new (infant mortality) or it lasts a long time. If you’re buying a new RV, it’s possible that some of the failures will occur during the manufacturer warranty period, benefitting from the “free” manufacturer warranty (yeah, I know, you’ve already paid for that).
I’m in the process of buying a new coach. The dealer has offered me an extended warranty. Basically, $12,000 for 5 years coverage from date of purchase on the “house”, nothing on the chassis. So, it seems to me that the folks providing the coverage have bet that any failures during that 5 year period will cost them less than $12,000. I’ve never seen the numbers on how much of that warranty price stays with the dealer, but, the effort the dealer expends trying to sell me the warranty, I presume the dealer get a pretty good chunk of the $12,000. The company underwriting the warranty has studied many, many policies that they’ve sold and they believe that they’ll make money on my $12,000 policy. With that thought in mind, the question to me becomes, can I absorb a $12,000 expense in the first 5 years (OK, not really because my manufacturer warranty is for 2 years). If my expense is less than that $12,000, I win.
One other thing to be careful about is to be sure that the policy is very clear about what is and is not covered. There are many stories about satisfied customers who are happy that some repair was covered; unfortunately, there are other stories of disappointment.
If you're financing your purchase, keep in mind that you'll be paying interest for that warranty coverage for the full term of your loan, increasing the cost to you.
One interesting tidbit. As the finance guy at the dealership started the email negotiation for the extended warranty, his emails suggested that I was his “favorite customer”. After trading a few emails, enough to demonstrate my skepticism of the value of the extended warranty, he’s pretty much dropped the “favorite customer” stuff.
Take care,
Stu