If you call Flexsteel headquarters customer service they can help you and will probably send you a replacement at no cost. Just a guess. But I have had great service from them. They replaced an air bed on our sofa/bed after the warranty expired at no cost to us.
2009 Newmar 42 ft. Allstar 4188, Wheelchair Accessible, 400HP Cummins ISL, Allison 3000, Mastertow Dolly, '98 Riviera