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Old 05-26-2015, 10:30 AM   #1
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Ford Roadside Assistance

We are just getting back into RVing since we sold our PaceArrow 4 years ago. We bought a 2015 gas THOR ACE 30.1, Ford V10 & chaisis. Ford includes free Roadside Assistance. My question is....our dealer gave us a brochure from Coach-Net Roadside Assistance. They are almost identical in the service they offer. So why would we purchase Roadside Assistance when it is included with Ford on new motorhomes? Who is happy with the Ford service? Thanks in advance.
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Old 05-26-2015, 11:35 AM   #2
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Will Ford tow the motorhome, which is not a Ford chassis, or change a tire on a motorhome...does the Ford assistance only cover the Ford components?
I don't know, just asking.
If you follow the many threads on roadside assistance you will find countless articles by dissatisfied users from all companies. Therefore: I have the policy included in my insurance, Good Sam roadside assistance, AND the CoachNet included in the purchase. Hopefully I will NEVER have to call any of them, but for $120 (estimate) a year for each I can hope that someone will be able to show up and help.
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Old 05-26-2015, 05:49 PM   #3
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ironjive, you do not need both!! In my opinion, you'd be wasting your money paying for a Coach-Net policy. The Ford Roadside Assistance gives you a 24 hour seven-days-a-week Hotline that covers the following (from their brochure):

• Flat Tire Changes (No Charge with Ford)
• Jump Start For A Dead Battery (No Charge with Ford)
• Gasoline, If Out of Fuel (No Charge with Ford)
• Vehicle Lock-Out Service (No Charge with Ford)
• Towing To The Closest Dealer (No Charge with Ford)

When that expires in five years (or 60,000 miles if that is first), you can then consider Coach-Net for roadside assistance ...or any other you prefer.

As kalynzoo has said, there shouldn't be much of a difference in how road calls are dispatched as they use many of the same providers when you have an actual breakdown. The type of service you receive will depend more on who the provider is that comes out to help you and not necessarily that of the call center who dispatched them (Coach-Net, Good Sam, Allstate, AARP, etc. ...and even they sometimes will use the same call centers, Good Sam using Allstate call centers, etc.).
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