Community Forums

GonzoRock · 10-01-2022, 12:03 PM

We purchased our first motorhome in late 2019 and immediately ordered 3 years of Good Sam membership with Platinum Road Side Assistance. Have not needed it. It is up for renewal next week and I'm wondering if there are better plans out there.

Google seems to be awash in ads and sites being paid for publishing click bait lists like "The Top 6 RV Roadside Plans!!!".

This site seems to be awash in Good Sam horror stories. There has to be something better no?

Curious as to what you all have/think about RV roadside assistance plans.

scotttkd · 10-01-2022, 12:14 PM

Coach-Net is very popular with many here and elsewhere.

**Camp CA** · 10-01-2022, 12:16 PM

We maintain our Good Sams membership for Camping World and RV park discounts and AAA for roadside assistance. I am sure the forum will have their recommended ones.

AnotherMike · 10-01-2022, 12:49 PM

Quote:

Originally Posted by GonzoRock

We purchased our first motorhome in late 2019 and immediately ordered 3 years of Good Sam membership with Platinum Road Side Assistance. Have not needed it. It is up for renewal next week and I'm wondering if there are better plans out there.

Google seems to be awash in ads and sites being paid for publishing click bait lists like "The Top 6 RV Roadside Plans!!!".

This site seems to be awash in Good Sam horror stories. There has to be something better no?

Curious as to what you all have/think about RV roadside assistance plans.

After his own personal horror story a friend switched from GoodSam to CoachNet. (coach-net.com) I've found my AAA membership with the RV add-on to be enough for me.

Mike

RWeigant · 10-01-2022, 01:01 PM

Your insurance should cover road side towing. I don't think it's worth having Good Sam so you can get $2 off your camp ground stay. I have State Farm and they have towed us 4 times. Last one was for $2800. They covered it 100%

lllkrob · 10-01-2022, 03:28 PM

Another vote for Coach-Net. Only had to use them once when the A/C compressor locked up and broke the belt. Called Coach-Net, had the proper size wrecker there in 90 minutes. Driver new exactly what to do to properly tow our 40 Ft. diesel pusher the 79 miles to a Freightliner dealer that would work on a motorhome. My cost $0.

Try that with AAA outside of California and see what happens

.

Coarsegold · 10-01-2022, 03:39 PM

My buddy was half way to Vegas in the Mojave desert last year late at night, blew a radiator hose. He had State Farm and got it towed within about 3 hours but considering his location not all that bad.

JHinman · 10-01-2022, 03:44 PM

I will have to answer that same question soon, as the Good Sam subscription that came with my 5er will soon expire.

The intriguing feature of the Good Sam program is not related to the RV, but is about me. If I am disabled while camping, Good Sam will come and get my 5er and take it home for me. That includes my wife and pets.

I’ve never had a roadside assistance program for an RV, and thankfully have not needed one. Given my age and the fact that my wife has never ever towed anything, it is an appealing feature.

Do the other programs have similar features?

I’ve no idea what renewing Good Sam would cost, or what CoachNet would cost.

DRM901 · 10-02-2022, 03:07 PM

Quote:

Originally Posted by JHinman

I will have to answer that same question soon, as the Good Sam subscription that came with my 5er will soon expire.

The intriguing feature of the Good Sam program is not related to the RV, but is about me. If I am disabled while camping, Good Sam will come and get my 5er and take it home for me. That includes my wife and pets.

I’ve never had a roadside assistance program for an RV, and thankfully have not needed one. Given my age and the fact that my wife has never ever towed anything, it is an appealing feature.

Do the other programs have similar features?

I’ve no idea what renewing Good Sam would cost, or what CoachNet would cost.

I'm pretty sure our State Farm plan covers "trip interruption", i.e., someone drives your MH home.

Sent from my SM-G973U using iRV2 - RV Forum mobile app

Ray,IN · 10-02-2022, 07:03 PM

We've had Good Sam emergency roadside assistance for almost 20 years now. Every claim has been honored, but when speaking to an operator they only know to read what is on their computer monitor.

If you are having a problem with getting an operator to understand what you need, ask to speak to a supervisor, they do know all the answers.
Purchasing an ERS = emergency road service is quite like purchasing a health insurance policy. You hope you never need to use it, but when you do you are happy you have it.

Country Road · 10-03-2022, 09:16 AM

We have Good Sam and haven’t had to use them yet.

I believe it’s the luck of the draw in getting help. It depends where you are, when you call for help and who’s answering the phone when you make that call.

Generally speaking, I’ll probably try to find my own roadside help if the need arises.

LynnD · 10-03-2022, 09:46 AM

We have had Good Sam roadside assistance and not needed it until last week. We were hit by another driver, were afraid we would need towed since the fender pushed into the front tire, and since we had not been involved in any type of accident for quite sometime we needed help. DH had to make 4 calls to them to reach someone who seemed to comprehend the issue and then transferred him 3 times. We never got the assistance, they never helped us and we will now cancel our GS plan.

mj6599 · 10-03-2022, 09:55 AM

I am switching to Roadside Rescue from FMCA, after 3 different failures over the years with Good Sam I am done. The last one was them telling me different milage limits for towing. I had the Platinum which is unlimited and when I call to file a complaint they didn't seem to care, So BYE, BYE to them. Good luck you will hear that all of them have their issues so find the one you like.

GonzoRock · 10-03-2022, 05:43 PM

I want to thank everyone for your posts and experiences. Eye-opening to say the least.

After speaking with my State Farm agent today I have decided to drop the GS CNet etc etc assistance plans and just use what has been included with my motorhome auto policy all along. The bottom line for me was nearly everyone had to make their own arrangements for towing, repair, or flat and then argue with the assistance plans holder for reimbursement. If I need it I can make the arrangements way faster than the assistance plans and get reimbursed properly without a hassle. May the odds be always in our favors ;-)