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Old 02-20-2011, 09:27 PM   #1
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Good Sam Extended Service plan

I would appreciate comments on extended service plans. I am purchasing a 2004 Journey 36G and am considering weather to purchase a plan or not. The coach is past it's warrenty and is a private sale.
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Old 02-20-2011, 09:32 PM   #2
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All are good and all have issues. But you MUST have one. But a good service center that understands how the claims process works and how claims must be submitted is most important. The fine print gets everytime...Good Luck with your purchase. D
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Old 02-21-2011, 05:07 AM   #3
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I have Good Sams and it has worked very well for me. I've replaced 2 refrigerators, AC unit and fixed water heater. Good Sams took care of all of them with no trouble. I have heard repairers complain about getting paid in a timely manner from Good Sams, but it didn't affect fixing the problem.
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Old 02-21-2011, 06:09 AM   #4
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We have Good Sam and as I have said they have been good to us for our 2000 Suncruiser tranny, basement air and invertor. Just make sure you keep records of all your service work and have it done! Good luck we are Lovin our 2002 Journey!
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Old 02-21-2011, 06:28 AM   #5
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Interstate Star

I bought one from Interstate Star and I highly recommend them. Broke down on maiden voyage as fuel - water separtor allowed air in the fuel lines. Comes to a guick stop with no fuel. Towed by Coach Net, and all repairs paid quickly to repair shop and myself..

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Old 02-21-2011, 06:52 AM   #6
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Be sure you know what the policy "DOESN'T" cover. Generally it will list what is covered, so everything else is NOT covered.
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Old 02-21-2011, 08:41 AM   #7
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I'm not sure I agree they are a "must have", but we do have one on our 2004 coach. Not sure if I will get another when it expeires early nexy year, though. They get pricey as the age goes up.

The thing to keep in mind is that this is insurance. The insurer is betting you will have average or less than average repairs costs, and he has the statistics to show what those costs are. You, on the other hand, are betting you will have more than average (higher $) repairs and thus will get back more than you pay in premiums. The odds are against you.

The other reason to get a service plan is simply to set aside some money for repairs, so you don't have to take such a big hit to your regular cash flow when something serious goes wrong. If you cannot manage to do that on your own, the service plan does it for you (but at an extra cost, i.e. the sales commission and insurers profit).
Gary Brinck
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Old 02-21-2011, 01:10 PM   #8
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If you do go with the Good Sam extended policy, make SURE you also get the seals and gasket coverage. They have a good policy but, in my last renewal, I did not get that coverage and have had to pay "out of pocket" for some ball joint repair work (replacement) since the "seals" are what failed and allowed the ball joints to go bad. If I had the seal and gasket coverage, they would have paid for the repairs ------- not mad at them --- mad at me for not getting that part of the coverage.
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Old 02-21-2011, 01:21 PM   #9
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I have Good Sam after researching several offerings from many companies. I did option for the "gaskets and seals" add on after reading through the threads on IRV2. Every question I posed to the agent on the phone was answered and was followed up in detail on the extended service agreement. Maintenance, maintenance, maintenance, seems my out of pocket expense falls into this column. A through pre purchase inspection is a must!

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Old 02-21-2011, 02:35 PM   #10
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Hi colemole,
Buying a pre-owned coach from a private party, for me, requires the extended service contract for at least the first year.
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Old 02-21-2011, 03:02 PM   #11
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I have that plan on my RV. I have had to use it once, cost me $50.00 for a repair that was quoted at the RV Repair Shop as well over $1000.00, GS paid the bill no questions asked. I use Coach Net for my towing plan. I have had to use them once and it was for my P/U not my RV. I would recommend both.
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Old 02-21-2011, 03:32 PM   #12
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The only trouble I see with the Good Sam's is they say they will repair or replace with a new or rebuilt or reman part. If you have a refer that is no longer made and they can't get the part to fix it, they only allow the cost of the part you can't get. They will put it toward a new unit but if it was only $80 for the part, that's all they will pay towards the replacement. Your on the hook for the rest.

That's what I was told and they said it is the agreement. Sure enough, it's in there.

I'm thinking of going back with Easycare. A little more but if it's not available they will replace it with new replacement. Anyone else run in to this?

It's called TotalCare.
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Old 02-21-2011, 06:09 PM   #13
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We have an extended servics plan on our Monaco. Have not needed it yet. Please if you are going to buy a plan look at others before Good Sam. They are the most expensive with the worst history of not paying. I do believe that the Good Sam policy only covers what is listed in the policy. The better policies cover everything EXCEPT for the items listed as not covered. Much better. If you ever go over to just do a search on that site for Good Sam Extended Service plan. Lots of complaints.
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Old 02-21-2011, 06:23 PM   #14
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If you get an extended warranty, get the $100 deductible. I had mine for 2 years with a $500 deductible and it seemed everything that went out was right at the $500 mark.
Board on Splendide washer $325 Inverter transfer switch $275 Nickle dime stuff. Never used the warranty in two years.Also tone ring on ABS brakes. Fan belt on generator $336.

The only time I used a deductible is when I mounted a post up in Rapid City. $5000 door.That was insurance.
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