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11-13-2014, 12:20 PM
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#1
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Senior Member
Join Date: Oct 2010
Posts: 133
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Good Sam Extended Warranty and Action Line
 This may be helpful for some as you shop for this type of service.
In our case with a compliant re Good Sam Extended Warranty went no where.
We originally had a necessary repair (leaking propane line) declined and asked for help in late Sept. Now in mid November there is still no help and Good Sam has stopped replying to our request for an update.
Perhaps if it had not been Good Sam to Good Sam it might have been more helpful.
Not even replying negatively via mail to the VP of Good Sam Extended Warranty on a customer survey was helpful or replied to
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11-13-2014, 01:00 PM
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#2
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Member
Tiffin Owners Club
Join Date: Jul 2010
Posts: 60
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Quote:
Originally Posted by 32hotrod
This may be helpful for some as you shop for this type of service.
In our case with a compliant re Good Sam Extended Warranty went no where.
We originally had a necessary repair (leaking propane line) declined and asked for help in late Sept. Now in mid November there is still no help and Good Sam has stopped replying to our request for an update.
Perhaps if it had not been Good Sam to Good Sam it might have been more helpful.
Not even replying negatively via mail to the VP of Good Sam Extended Warranty on a customer survey was helpful or replied to |
Why don't you go whine to the GoodSam forum? Let your issue run over there....the watch it!, And they will respond to accurate issues Thats if your not a GoodSam hater...
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11-13-2014, 04:32 PM
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#3
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Senior Member
Winnebago Owners Club
Join Date: May 2008
Location: Surprise, AZ
Posts: 800
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Quote:
Originally Posted by johnboy99
Why don't you go whine to the GoodSam forum? Let your issue run over there....the watch it!, And they will respond to accurate issues Thats if your not a GoodSam hater...
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Why do you think the OP is a whiner? Sounds like a legitimate concern to me.
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11-13-2014, 08:01 PM
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#4
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Senior Member
Join Date: Oct 2010
Posts: 133
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The post was as general info and warning to anyone considering Good Sam warranty etc.
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11-13-2014, 08:07 PM
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#5
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Senior Member
Country Coach Owners Club Solo Rvers Club iRV2 No Limits Club
Join Date: May 2011
Location: Vancouver, WA
Posts: 37,725
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But without any details it means nothing.
__________________
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft, HWH Active Air
Charter Good Sam Lifetime Member, FMCA,
RV'ing since 1957, NRA Benefactor Life, towing '21 Jeep JLU Rubicon Ecodiesel
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11-13-2014, 08:08 PM
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#6
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Senior Member
Fleetwood Owners Club
Join Date: Dec 2011
Location: Willow Lakes RV & Golf Resort, FL
Posts: 3,163
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I took it, the warning, per your post. Nothing else. Geez "GS hater." ??
__________________
Clay & Pebble
2012 Providence 42 M. Spartan Chassis, 450 ISL
Ford Edge toad, RM All Terrane, TST TPMS, SMI Air Force One, RVM95.... 
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11-13-2014, 08:13 PM
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#7
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Senior Member
Winnebago Owners Club Ford Super Duty Owner Carolina Campers
Join Date: Dec 2002
Location: Murphy, NC, USA
Posts: 1,114
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Hi,
Gee I have had Good Sam extended warranty on my 4 coaches with no problems at all.
Maybe you are going at it wrong. When I had a problem with my Generator I went to the RV dealer and told him I had Good Sam Extended warranty and they checked it out and then called GS to get authorization to fix it which they did and they fixed it and it only cost me my deductible which was $25.00.
If you are having problems then call GS or even Marcus Lemonis and I'm sure you will get it resolved.
__________________
2014 Winnebago Adventurer 35P,Ford F-53, V-10
2011 Ford Escape,2000 Roadmaster Tow Dolly
"Have a Great Day, Enjoy RVing." 
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11-14-2014, 02:06 PM
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#8
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Senior Member
Join Date: Oct 2010
Posts: 133
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What a nice surprise we got a call from GS today and were able to come to a positive conclusion of the problem. Refreshing to know these posts are followed by these companies.
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11-14-2014, 02:15 PM
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#9
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Senior Member
Join Date: Mar 2011
Posts: 664
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We have had nothing but good service from GoodSam EW. It has paid for a good number of repairs over the past few years. Prompt investigation, authorization of repairs. Great emotional comfort when one realizes that a DP can cost big bucks.
Regards,
jimb
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11-14-2014, 10:49 PM
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#10
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Senior Member
Winnebago Owners Club
Join Date: May 2008
Location: Surprise, AZ
Posts: 800
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Quote:
Originally Posted by 32hotrod
What a nice surprise we got a call from GS today and were able to come to a positive conclusion of the problem. Refreshing to know these posts are followed by these companies.
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Congrats!
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11-15-2014, 07:16 AM
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#11
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Senior Member
Fleetwood Owners Club
Join Date: Dec 2011
Location: Willow Lakes RV & Golf Resort, FL
Posts: 3,163
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Good news indeed. Let's hope those that we pay provide the contractual service agreed upon......Sometimes if prodded!
__________________
Clay & Pebble
2012 Providence 42 M. Spartan Chassis, 450 ISL
Ford Edge toad, RM All Terrane, TST TPMS, SMI Air Force One, RVM95....
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11-15-2014, 08:43 AM
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#12
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Senior Member
Monaco Owners Club
Join Date: Jan 2008
Location: Olympia, Wa
Posts: 2,772
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It's all in the reading of YOUR contract before you purchase the warranty. Know what is covered and what is not. Good on you for sticking to your guns and getting action. I've had GoodSam cover things I was surprised. Had to pull Gen, glow plugs went south and were not covered. But when the Gen was out and having full service(it's out do everything) A covered item was found an GoodSam picked up the R&R a major potion of the cost.
LEN
__________________
2004 Clss C 31' Winnebgo
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