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02-26-2019, 02:19 PM
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#1
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Junior Member
Join Date: Jan 2015
Posts: 1
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HWH 725 jacks
We have a 2018 Newmar King Aire. Have been staying in Arizona for the past 45 days. I decided to exercise the jacks. The jacks raised fine. When i went to lower the jacks again, the HWH pad has been unresponsive. There is power to the control pad. The slides are out. Any ideas of how to correct the problem?
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02-26-2019, 02:38 PM
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#2
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Senior Member
Join Date: Jul 2014
Posts: 35,420
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Do you have a Use/Store switch, that may be off ?
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02-26-2019, 02:39 PM
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#3
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Senior Member
Join Date: Aug 2016
Location: Las Vegas, NV
Posts: 326
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Quote:
Originally Posted by Sistersview
We have a 2018 Newmar King Aire. Have been staying in Arizona for the past 45 days. I decided to exercise the jacks. The jacks raised fine. When i went to lower the jacks again, the HWH pad has been unresponsive. There is power to the control pad. The slides are out. Any ideas of how to correct the problem?
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Call HWH at (800) 321-3494. They are very responsive but it helps to have your VIN handy.
MrB1LL
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02-26-2019, 02:53 PM
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#4
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Senior Member
Join Date: Nov 2014
Posts: 1,150
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Mine have about a 20 to 30 second delay when doing an auto level if there is no air in the suspension. The system is trying to dump air, but there is none to dump. It takes a bit for the motor to engage while it goes through the dump cycle.
__________________
Zeb and Teena (In my heart)
2005 Mandalay, 2013 Ford Edge
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02-26-2019, 03:03 PM
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#5
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Senior Member
Join Date: Sep 2016
Location: Sarasota, FL
Posts: 5,228
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Maybe it's something about the slides being out. Maybe they have to be in to level? I know there has been a lot of "should the coach be on air before sending slides out" or "should I be level and on jacks before sending out the slide" conversations here in the recent past.
Do you have the manual for the HWH system? They have good troubleshooting sections. Also you can call
Paul (Azpete), he is a commercial member here that is a traveling tech for HWH and says his phone is always on. Leave a msg if he doesn't answer and he'll call you back 602-549-3638. Before you call him download the manual (if you don't already have it) for your model so you can look in the manual at the troubleshooting section.
http://www.hwhcorp.com/ml54800_srvc.html
__________________
Rick and Larrie Dee
1997 40' Newmar London Aire DP CTA 8.3 (Mechanical) 325 Spartan MM
Bringing her back to her glory.
'08 Jeep GC Overland.
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02-26-2019, 08:06 PM
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#6
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Senior Member
Join Date: Aug 2001
Location: North America somewhere
Posts: 30,903
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It's after the fact now, but there is no reason to "exercise" the jacks. Read the HWH FAQ page for complete information; better yet, re-read your HWH owners manual.
__________________
2000 Winnebago Ultimate Freedom USQ40JD , ISC 8.3 Cummins 350, Spartan MM Chassis. USA IN 1SG 11B5MX,Infantry retired;Good Sam Life member,FMCA. " My fellow Americans, ask not what your country can do for you, ask what you can do for your country. John F. Kennedy
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02-26-2019, 08:13 PM
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#7
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Senior Member
Join Date: Mar 2017
Location: Zebulon, NC
Posts: 5,211
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  Welcome to the nuthouse,,, 'scuse me, the forum.
__________________
Kelly and Jerry Powell with Halo (Lethal White Aussie), Nash the Rat Terrorist, and now Reid, the "Brindle we have no idea puppy"
2020 Grand Design Solitude 390RK-R
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Linear Mode
