Community Forums

Tim Fox · 03-21-2018, 05:19 PM

We arrived at LD Monday afternoon for a scheduled Tuesday 10am service appointment. We were scheduled to have our entrance door window replaced. A few weeks ago we discoverd our drivers seat foot rest was not working and last week one of our window crank outs failed. Both were added prior to our arrival. As of the end of business today we have not had any work performed or scheduled. It seems that almost 2 complete days would be enough to of gotten at least something done. I was wondering if anyone else recently has had this service experience. I had hoped that they were mending there ways.

highsticker · 03-21-2018, 05:22 PM

Good luck it’s not good over there. Matter fact it’s not good most places that are big

pduggs · 03-21-2018, 07:44 PM

You will want to watch this.https://youtu.be/zcpi02q4x6I

corjaguar · 03-22-2018, 03:30 AM

Horror story with those people.......promises, promises....they are polite, but that's all show. We have bought 4 rv's from them and the last was the straw that broke the camels back.
We dealt with LeMesa for warranty work after leaving LD.....very satisfied with ordering the part from Winnebago, calling us when to bring the coach in, and the work done in a timely manner.

PanJH · 03-22-2018, 06:46 AM

I live about 20 miles away from there and after my last couple of experiences, like yours, I won't go back. Last time, my "service advisor" wouldn't answer or return calls, so I demanded to speak with the manager. She did pick up the call, apologized and get the coach in for the work. I picked it up and the repair ( dash AC) didn't even last until I got home.

tropical36 · 03-22-2018, 12:14 PM

Quote:

Originally Posted by pduggs

You will want to watch this.https://youtu.be/zcpi02q4x6I

Yes and sad, but true with their enormous size and a lack of being able to manage it properly. Not to mention what it costs, so now try to imagine the cost of first class service. A real shame too and especially if they have to close up, if things go sour, like another recession, since we stop by there a lot and have even made it a weekend destination point.
Great fun looking at all the coaches and even though we never bought there and doubtful we'll ever let them do any work for us. We usually rent a golf cart while there, for looking around and they cost more than the campsite. Bicycles work well on their property, as well and without the many restrictions of where you can go and not go.

Robontheroad · 03-22-2018, 05:29 PM

We have had work done there twice. They accomplished the tasks for us. They are a bit slow, we wait on ours and stay at the hotel next door, it still seems very slow to us. Also they are very expensive.

Tireman1 · 03-22-2018, 07:01 PM

Once out of warranty, there is none better than Paul’s Rv in Wakurusa In. They do repair as well as custom work. We live in SC and travel there when we need work. Usually we plan a trip to Spartan Motors in Charlotte Mi for a chassis inspection and service at the same time.

Martind4 · 03-22-2018, 07:23 PM

It's no different at General RV just down the road. We spent all day there having a Progressive Industries EMS protector installed, a roof vent cover installed and a water leak fixed. Everyone I talked with was unhappy with the time it took to get things done. An appointment time doesn't mean anything, just means you're meeting with your "service advisor" and then go into the queue.

brabono · 03-22-2018, 07:30 PM

Bought there in 2006. Made two 8 hour trips there and never got things fixed right. Would never go near them again. Love our coach, hate the dealer

Tim Fox · 03-23-2018, 05:02 AM

Brief update. We checked in Tuesday at 10 for an appointment that we scheduled in mid January. It's now Friday and still no work done. Scheduled to have windows worked on this morning.

MoHo Dave · 03-23-2018, 05:21 AM

We used Lazy Days Tampa last year when we an oops on our previous rig that left a gouge all the way down the passenger side, front to back. We had Progressive Insurance and they had us bring it there. They did a really nice job, called us with a few questions and options, did the work in a week. We have no complaints. Maybe because it was insurance work instead of warranty????
Anyway, we bought a new DP from General RV in February. Have a couple of issues to address before we head North for the summer. Have an appointment today so I'll let you know how that turns out.......
Dave

lawdogg149 · 03-23-2018, 06:28 AM

So far im completely happy with lazy days. Bought new 3 weeks ago and issues have been promptly responded too and fixed

tranquility · 03-23-2018, 06:41 AM

Not enough trained technicians at most all dealerships to go around. And speculation that half a million more rv's to sell this year. A knowledgeable technician will start their mobile service and do better.