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03-20-2014, 08:30 AM
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#15
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Junior Member
Mid Atlantic Campers Forest River Owners Club
Join Date: Nov 2012
Posts: 21
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Update: Received call from Bob's direct representative because Bob asked him to take care of problem. So, this coming Monday, we are going to have conference call with corporate headquarters from Cummins, Tiffin, and Freightliner. Hope this goes well. Thanks for all your inputs.
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Mike Mahan, USAF, Ret
2018 Navion
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03-20-2014, 01:49 PM
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#16
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Senior Member
Join Date: Jul 2011
Posts: 336
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Mike,
Approach this articulately and somewhat non-emotionally (hard to do when you spend that much money!) and you will get Bob's attention.
Thank you for your service and I wish you the best of luck getting this resolved!
__________________
2024 KZ Durango D301RLT, with solar and LiFePO4
2019 Allegro RED 37BA, 2011 Allegro 35QBA, 2008 Eclipse Stellar TT23LL
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04-02-2014, 06:21 AM
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#17
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Junior Member
Mid Atlantic Campers Forest River Owners Club
Join Date: Nov 2012
Posts: 21
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lemon law
Here's the latest: Did not get around to conference call. Talked to someone at Cummins headquarters and they agreed to pay for the cost of the transmission filter ($150). Freightliner stated to Tiffin that the rig was 'out of warranty.' Thus, I had to pay for the alternator out of my pocket ($1000). Alternator was putting out 16.2 instead of 14.7. I'm surprised that there wasn't more damage. Hopefully this solves my problems. Rig is presently at Freightliner getting a brake recall fixed. I'm getting so tired of this RV, but, on the positive side, I'm looking forward to yogi land and Kings Dominion.
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Mike Mahan, USAF, Ret
2018 Navion
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04-02-2014, 07:44 PM
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#18
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Senior Member
Join Date: Aug 2001
Location: North America somewhere
Posts: 30,897
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The voltage regulator board, and/or rectifier, may be replaced in an alternator, no need to buy a new alternator.
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2000 Winnebago Ultimate Freedom USQ40JD , ISC 8.3 Cummins 350, Spartan MM Chassis. USA IN 1SG 11B5MX,Infantry retired;Good Sam Life member,FMCA. " My fellow Americans, ask not what your country can do for you, ask what you can do for your country. John F. Kennedy
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04-02-2014, 07:48 PM
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#19
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Senior Member
Join Date: Aug 2001
Location: North America somewhere
Posts: 30,897
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A voltage regulator board, and/or rectifier may be individually replaced, no need to buy a new alternator.
Sorry for the duplicate post, I've tried 3 times now, and get duplicates every time_.
__________________
2000 Winnebago Ultimate Freedom USQ40JD , ISC 8.3 Cummins 350, Spartan MM Chassis. USA IN 1SG 11B5MX,Infantry retired;Good Sam Life member,FMCA. " My fellow Americans, ask not what your country can do for you, ask what you can do for your country. John F. Kennedy
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04-02-2014, 07:52 PM
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#20
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Senior Member
Fleetwood Owners Club Outdoors RV Owners Club
Join Date: Nov 2013
Location: Houston, Texas
Posts: 4,580
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Who did you buy it from? Dealer or private party?
__________________
RVM#78 - -USAF- F-15 Eagle Radar Vet
'5 Fleetwood Revolution- '15 Airstream Intl Sig. 27FB
Jay, Andrea, Stella '14 Ram 3500 Aisin '18 ORV F30RLS
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04-02-2014, 08:31 PM
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#21
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Senior Member
Monaco Owners Club
Join Date: Mar 2011
Location: Almond, Wisconsin
Posts: 1,512
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Sounds like a Cummins or Freightliner problem to me not a Tiffin problem. But if Bob Tiffin gets involved he buys enough Cummins powered Freightliner chassis that something will happen. Jim
__________________
2006 Monaco Camelot 40 PAQ 400ISL - Toad Jeep Grand Cherokee - DW is the Nagivator. Retired to travel and everything revolves around the price of diesel.
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04-03-2014, 12:34 AM
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#22
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Senior Member
Tiffin Owners Club Freightliner Owners Club
Join Date: Apr 2012
Posts: 2,079
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For others reading this post who might have alternator problems. Most cities of any size has at least one shop that repairs starters and alternators. If you do not have the mechanical ability or tools to take the alternator off find a garage that will remove it for you then take it to have it rebuilt. The cost will be a lot less than a new alternator. As others have posted on here the regulator could have been replaced in the alternator the OP is talking about for probably considerably less than 1000.00 When I have to have work done on an alternator or starter I just have my guy completely rebuild it and he still is quite a bit less than buying one from a dealer or parts store.
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04-04-2014, 12:11 AM
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#23
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Senior Member
Join Date: May 2012
Posts: 977
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the thing I would think about is warranty. Starters and alternators have a high failure rate, if you buy one from a national parts store you can get a lifetime warranty and get a replacement anywhere in the us. Not so if rebuilt by a private shop, sometimes spending a little more now will save you time and money in the long run.
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