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Old 11-18-2020, 05:44 PM   #1
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Location: Lewisburg, Pa
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Exclamation Locked Out

I am new to this forum. Please forgive me for any mistakes.

I recently purchased a 2004 Holiday Rambler Imperial. I took it for a 4,500 mile test drive and made out pretty good. I am getting ready to go out again and ran into a problem.

I went to open my Imperial today and found it locked, really LOCKED

I have been using the dead bolt to lock the unit, (NOT the "E" lock). This was working out just fine. The door has an "E" lock pad that I haven't used at all. Today I went out to the coach and found that the "E" lock was LOCKED. I used the "E" lock code to try to open the lock and found out that the door still will not open. I can hear the solenoid attempting to unlock the door, however for some reason the door will not un-latch. The windows are locked and not openable.

I am not sure what to do, I need to fix this issue and soon.
If anyone can offer any suggestions on a fix that would be appreciated.

Thank you for reading this post.

God Bless and Happy Thanksgiving.


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Old 11-18-2020, 06:14 PM   #2
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Your problem is why I always leave one window unlocked so I can crawl thru window to open door from inside. I take it that the dead bolt lock is now unlocked and it is the e-lock that is preventing you from entering MH. Sounds like problem we had about a year ago and the door lock mechanism need to be adjust inside the core of the door between the outer and inner skins. Not too bad of a job once you get door open. There was a thread on doing it and I believe it is on the Moraco section. We also have a HR but do not have e-locks just regular key. Hope this helps and good luck getting in.
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Old 11-18-2020, 06:26 PM   #3
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This is a long shot but you might try pushing in the door a little while unlocking. The lock mechanism might be too tight and the mechanism doesn't have enough power to overcome it.

I know our manual dead bolt operates a little easier if I push in on the door when turning the key.

Is the coach level or could there be some twist on the door frame?
Denny, Connie & Shadow (former barn cat made good)
2006 Tiffin Phaeton, Cat C7, Freightliner Chassis
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Old 11-18-2020, 06:46 PM   #4
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Fellow Wisconsinite chiming in to say that was exactly my thought.
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Old 11-18-2020, 07:36 PM   #5
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I locked myself out of mine. I went on the roof, broke open the vent lid, reached in with a broom handle and unlocked a window that had a lock I could open that way. If you can't reach a window that way break open a vent lid, get a kid/grandkid, niece nephew or neighborhood kid you can lower down and have them either unlock a window or try to unlock the door, my friend did that when they locked themselves out of theirs.
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Old 11-18-2020, 07:53 PM   #6
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On my 97 HR Vacationer, I rattled the passenger window in and out rapidly until the slide lock popped open! (Single pane sliding window) Slid the window open and climbed in from a ladder. Got my keys I had locked inside and made myself some copies. Donít tell anyone itís that easy!
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Old 11-18-2020, 08:23 PM   #7
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You may call the local police or sheriffs department and see if they can open it for you? They may be able to use a door tool and get it open.
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Old 11-18-2020, 09:31 PM   #8
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Ditto on pushing in on door when trying to open, takes pressure off lock bolt.
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Old 11-18-2020, 11:23 PM   #9
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Years ago we got locked out of our camper. Ever since we have had a hide a key with each of our camper.
Art & Joyce
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Old 11-19-2020, 02:11 PM   #10
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Very nice coach!
Matt, you may already know there are two locks on the entry door. One is the dead bolt (which from the outside must be locked with a large key) and the other is the Trimark lock built into the door handle mechanism.
The Essex electronic keypad will lock/unlock the Trimark door lock using the programmed codes. You can also use a Trimark key to unlock it.

First, are you sure your batteries are charged? If low the Essex keypad may not unlock properly.
Do you have a small key with a black plastic cover on it? These are the Trimark door keys. Very important to have a few of these available.

You can try locking the door using the universal lock code 557.
Then try unlocking using your code (or codes) and add a 9 afterward. This will also unlock the basement compartments.
Hope you get it.
97 Monaco Windsor- Sold
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Old 11-19-2020, 02:26 PM   #11
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First of all let me welcome you to the forum. Glad to have you aboard.
Agree with the above advice. Now a small addition. Try lifting the door slightly as you push in. If the door has sagged slightly, hinges worn slightly or even out of adjustment, this may help.
Good luck and let us know how you get on.
Jeff and Annette Smith. Sparky, lemon Beagle.
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Old 11-19-2020, 02:36 PM   #12
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Has happened to us twice on our old coach. Major PITA. No issues in 3 seasons with our new one. We make sure to always have a 100% fool proof access to coach.
2008 Phoenix Cruiser 3100
2012 Jeep Wrangler Sahara JKU.
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Old 11-20-2020, 05:28 PM   #13
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Locked Out -----> All better now

Thank you everyone for your recommendations. It is nice to know that we have a place to go for good insight into common problems.

I was able to fix the issue .... Yea

The fix was to access the MBR closet thru the access hatch which sits overtop of the Cummins ISL power plant. It was a little tight, however we were able to get to the inside of the coach with this method. Once in, we opened up the door and found that the solenoid was just too weak to push the mechanism all the way to unlock the cams in the door. I unplugged both the solenoid and pusher rod inside of the door and now the door cannot accidently be locked under any circumstance. I am going to replace the lock with a key fob type of keyless entry system. Any recommendations for such a system would be appreciated. Thanks again everyone. Have a great weekend and holiday
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Old 11-20-2020, 05:42 PM   #14
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I would never have thought of that, must have been a small person to crawl through there, maybe DW? haha
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