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03-11-2018, 08:35 PM
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#15
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Senior Member
Join Date: Feb 2017
Location: Michigan
Posts: 109
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Second one in two months is damaged.
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Chuck & Sue (and Bruno The Boxer)
2004 Monaco Camelot 40 PST
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03-11-2018, 08:54 PM
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#16
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Senior Member
Foretravel Owners Club
Join Date: Apr 2016
Location: Home is Where WE PARK IT...
Posts: 6,018
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I used these guys .. got it right the first time.
AND they do "fogged and snaking seals" on dual pane windows as well (looked to be fast turn around)
https://www.rvglassexperts.com/
888.777.6778
__________________
Retired truckdriver,
'02 Foretravel... "This Shack will do"
being pushed by an '06 Scion xB
SKP's of Box Elder, South Dakota
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03-12-2018, 01:46 AM
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#17
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Senior Member
Monaco Owners Club Holiday Rambler Owners Club
Join Date: Jan 2012
Location: Virginia Beach,Virginia
Posts: 263
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Good point Pirate. replacing the gasket when not needed can add another potential problem for the installer. So I am told as well.
__________________
2002 Holiday Rambler Imperial
38 PWD 370 ISL
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12-07-2020, 12:46 PM
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#18
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Junior Member
Join Date: Dec 2020
Posts: 1
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Unprofessional Business Practices
Went to the Nationwide RV Glass website, determined they have an affiliate in my area and filled out the information to "request a quote." Within an hour, someone from a Las Vegas area code called regarding my request. I explained I had a 6-8 inch linear crack in the windshield and Safelite indicated it could not be repaired. After asking whether I filed an insurance claim thru Safelite, he began asking about my insurance deductible. I explained I was only interested in a quote to which he replied it would be $4 to $5k. I said ok but I wanted a quote and he replied he gave me a range but uless I gave him the dimensions of the winshield he couldn't give a quote. (Never asked for the VIN/Winnebago Serial # so he coud seek correct windshield info and give me the requested quote) After a couple rounds of this I said there was no reason to continue the converstaion and got off the phone. He then sent me the following text: "Did you call to do business or did you call to start a fight? ... and I can do both." As far as I'm concerned his conduct was very unprofessional and reflects poorly on the company.
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12-18-2020, 09:03 AM
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#19
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Junior Member
Join Date: Mar 2013
Location: Gilbert, AZ
Posts: 8
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Nationwide RV Glass a division of Avid Glass
I needed a new windshield and did a quick google search.
I found this company and on there website, it states this...
"Receive up to $150 off of your deductible or out-of-pocket cost of your RV windshield replacement, or up to $150 cash back if you are fully-covered by insurance! (Must mention this offer at time of order.)"
So, I called and told them that I have $0 deductible coverage and how do I go about getting them started and how I received the $150. They told me I wasn't eligible as I had insurance. But, isn't that what the statement said.
I went with them anyway. argh.
It took forever to get the windshield and it cracked 2 days after install without ever going anywhere.
I have been trying to get them to replace it for over 4 months. I started the proceess in August 2020 and it is almost 2021.
Don't use this company!
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12-19-2020, 10:51 AM
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#20
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Senior Member
Join Date: Dec 2017
Posts: 1,698
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Any of these companies use a network of local glass shops to install new windsheilds. Your experience will vary with the experience and reliability of the local installer. In our case, Nationwide sent a mobile crew out to us. The windsheild leaked, but we were moving around a lot so it was difficult to schedule the warranty. They came out again, but were not successful at stopping the leak. We finally took it to their shop and camped out there for several days in their parking lot so that they could pull the windsheild, reset it, and then let the glue cure. We gave it a good water test before leaving and it has been fine ever since.
If this ever happens again, I will insist on taking the coach to an experienced RV glass shop and staying there until I know it has been done right. I will negotiate that directly with Progressive and make sure they approve the shop.
__________________
TeamFoxy ~ Traveling North America
2016 Newmar Canyon Star 3710
2017 Chevy Equinox in tow.
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11-07-2021, 06:05 AM
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#21
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Junior Member
Join Date: Nov 2021
Posts: 11
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Quote:
Originally Posted by Seadragon31
Went to the Nationwide RV Glass website, determined they have an affiliate in my area "Did you call to do business or did you call to start a fight? ... and I can do both." As far as I'm concerned his conduct was very unprofessional and reflects poorly on the company.
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Anytime a vendor wants a phone number and won't give a clear price you're probably dealing with commissioned sales people, which I prefer to avoid if I can. No offense to anyone here doing that.
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11-07-2021, 06:35 AM
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#22
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Senior Member
Monaco Owners Club
Join Date: Aug 2017
Location: Orlando, Florida
Posts: 5,819
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Quote:
Originally Posted by saddlesore
I used these guys .. got it right the first time.
AND they do "fogged and snaking seals" on dual pane windows as well (looked to be fast turn around)
https://www.rvglassexperts.com/
888.777.6778
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That's who I'm going to on the 11th. They are also a sponsor of this forum.
This will be my second windshield. First windshield was replaced by SafeLite. They did the replacement at my home. But it cracked about a year later (wasn't even using the coach - it sat for as year during COVID). Just cracked one day. I also bought a new gasket (although insurance would not pay for it) because I figured the original gasket was over 15 years old now and now is probably a good time to replace.
I have no deductible on windshield replacement (I'm in FL). My insurance company uses Safelite Glass to handle glass only claims, and says I can use anyone I want (they just have to approve the cost). They had no problem with me using RV Coach Glass (RV Glass Solutions).
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11-08-2021, 04:53 AM
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#23
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Senior Member
Holiday Rambler Owners Club
Join Date: Apr 2020
Location: Farmington Hills, Michigan
Posts: 980
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Quote:
Originally Posted by CountryB
That's who I'm going to on the 11th. They are also a sponsor of this forum.
This will be my second windshield. First windshield was replaced by SafeLite. They did the replacement at my home. But it cracked about a year later (wasn't even using the coach - it sat for as year during COVID). Just cracked one day. I also bought a new gasket (although insurance would not pay for it) because I figured the original gasket was over 15 years old now and now is probably a good time to replace.
I have no deductible on windshield replacement (I'm in FL). My insurance company uses Safelite Glass to handle glass only claims, and says I can use anyone I want (they just have to approve the cost). They had no problem with me using RV Coach Glass (RV Glass Solutions).
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We just had our windshield replaced by RV Glass Solutions in their Elkhart, IN location. Then covered the coach for winter before any significant rain. We'll find out in the spring how it's holding but we wanted to get it done right by experienced installers. But the whole process took quite a while.
Basically the same story, we had $100.00 deductible on glass but we also wanted get the old dry rotted gasket replaced and that was on us.
Our insurance co first suggested SafeLite. Couple weeks go by and finally got response from the local SafeLite that they no longer do RV glass.
Insurance company had no problem changing it to the rvglassexperts.
__________________
2004 Holiday Rambler Imperial 40PKD, Cummins ISL 400
2019 Buick Envision AWD
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11-08-2021, 07:02 AM
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#24
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Senior Member
Ford Super Duty Owner
Join Date: Jul 2012
Location: Port Orange, Fl
Posts: 884
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Last month i had my second one piece windshield replaced due to stone crack.
What i did each time was asked my local rv dealer (giant recreation world in Ormond beach) who they used. The first one was done at my storage, the second one 4 years later by a different company i brought the rv to them. Got the coach back in 2 days.
Here in Florida if you have collision insurance there is no deductible for windshields and no cost to me.
__________________
Bruce Hotaling, Lori Jones
2009 Thor Magellan 36R 37' F53 w/5 star tune
Toad 2010 Ford Ranger and 2012 Ford Fusion hybrid
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11-08-2021, 07:45 AM
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#25
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Senior Member
Join Date: Dec 2017
Posts: 1,698
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Your best bet is to contact your insurance company and have them direct you to a company to use. There are not many suppliers for class A windshields. We had a crew that came to us, but the widsheild leaked. They came to fix it again and it still leaked. We finally went to the glass shop where they pulled and reinstalled the winsheild. We stayed overnight so it could be water tested before we left.
There are several types of widshield instalations. Most newer coaches have the glass glued directly to to front cap with urethane and the gasket is meerly a trim piece. Older types relied on the gasket for both sealing and holding the glass in place.
__________________
TeamFoxy ~ Traveling North America
2016 Newmar Canyon Star 3710
2017 Chevy Equinox in tow.
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11-08-2021, 05:20 PM
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#26
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Senior Member
Join Date: Nov 2016
Posts: 129
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Nationwide RV Glass
Used Nationwide RV Glass for a one piece install.
Terrible experience. Do not use them.
__________________
2013 Forest River Berkshire 390RB-60
Toads-2012 Jeep Wrangler Unlimited SPORT or 2016 Ram 1500
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