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If you're considering the '14 make sure it has the triple trac slide out. There were a lot of problems with the original design. Sometime during the production of the 2015's they upgraded to the triple trac.
Also, check out the Palazzo owners forum on this site. Lots of good info there. Might be a better place to get answers for your questions.
Read my blog on our 2015 Palazzo, it may give you some good questions to ask. Not bashing on Thor, just the one we had. I am sure they have some good product.