I agree, I originally became a Directv subscriber back in 1991 when Directv was new. I turned it off when I moved into my present home about 3 years ago because the HOA that I belong to paid for my cable as part of the HOA fees. I wasn't travelling much at that time so if I wanted intertainment I either used park cable or took DVD's with me.
When I bought my new Alpine
since it had Directv in it I decided to reactivate my account. I called Directv while on the road and after being hung up on 6 times
and losing them once due to poor cell signal I finally called back and told them I only wanted to speak to a supervisor.
Each of the operators or "techs" that I spoke to up to that time sounded as if they were in India. The supervisor took care of my reinstatement of my account and got me back up and running very quickly. Because of all the difficulty I had she also took $15.00 my monthly bill for 6 months.