Mark, when retracting the jacks, if they are the electric style, you should hear them ratchet all the way up. Let us know for sure if they are electric or hydraulic. And discribe or post a photo of the touch pad. Thank you.
Mike, RVIA & RVSA Certified Master RV Technician
Amy, Dr. Assistant - Roxie & Mei Ling, four legs each
2000 Gulf Stream Scenic Cruiser 450 hp & 1330# torque
06 Saturn Vue, 06 Chevy Z71 4x4 & 2014 Corvette Z51 M7