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Old 12-08-2021, 10:59 AM   #1
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Sanity Check on Brake Estimate

I am really hoping someone here can help me - I am feeling SO under qualified to sanity check an estimate and a lifetime of learning how it applies to cars is pretty much useless....

2018 Phaeton with 41K miles - right front rotor shows "some" grooving

They are recommending new pads, rotors and bearings - $3500 - 2200 parts, 1300 labor.

From my research - pads on a DP last WAY longer than on a car/truck. is it crazy to think they need to be replaced?

Also, searching here, it looks like it should be about $1800 an axel for brakes - that is pretty much what they are quoting - its more than $1000 adding the bearings....

Please! Any help here would help me feel even a little confident in my decision....
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Old 12-08-2021, 11:07 AM   #2
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Second opinion.
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Old 12-08-2021, 11:36 AM   #3
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Brakes last longer using exhaust or engine brakes. Lack of use can rust rotors cause some wear.
Estimate seems inflated to me. Bearings and races if no water intrusion, properly lubricated and adjusted should about last the life of most MHs, but should be inspected if apart. The seal should be changed if apart.
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Old 12-08-2021, 11:45 AM   #4
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Indeed, get a second opinion on how badly scored the rotors are.


Could need replacing, but that would be very rare.
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Old 12-08-2021, 11:46 AM   #5
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It does happen, but brakes needing this much work at only 41k miles is a rare thing. Possibly a sticking caliper issue?

I agree, get a second opinion if possible.
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Old 12-08-2021, 12:05 PM   #6
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Why replace the bearings?
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Old 12-08-2021, 12:05 PM   #7
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My thanks to everyone so far! I would absolutely get a second opinion if I could find a shop - most are booked out for months - my gut is screaming that I am getting ripped off - I am going down.to the shop to take pictures - I am also going to call tiffin and see what they say.
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Old 12-08-2021, 12:22 PM   #8
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Definately get a second estimate.
"Some grooving" is perfectly normal.
Doubtful it needs wheel bearings at just 41k miles. How would they know it needs bearings without first tearing it down?
Questions to ask...
What percentage of brake pads are remaining?
Are the pads wearing evenly on each side?
Are the rotors within thickness spec to be machined?
If the brake pads are not wearing evenly their estimate should include new or remanufactured calipers also, as well as a complete brake fluid flush. Just my .02c after 40 some years in the business.
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Old 12-08-2021, 12:48 PM   #9
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Quote:
Originally Posted by kkbward View Post
My thanks to everyone so far! I would absolutely get a second opinion if I could find a shop - most are booked out for months - my gut is screaming that I am getting ripped off - I am going down.to the shop to take pictures - I am also going to call tiffin and see what they say.
I agree with your gut feeling. Why did you get them checked anyway? Was it doing anything out of the norm.

Service centers love to scare people with brakes.
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Old 12-08-2021, 03:02 PM   #10
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I have an update - may help folks who find this thread in search....

I drove down to try and figure this out in person. I was able to see the scoring on the rotor - it is legit. A deep gouge toward the outer edge (pic attached). The manager is pretty sure it must have been some kind of "debris".

He also thought the parts estimates seemed really high and committed to seeing what is going on and to find out why. He was also not sure why they quoted me bearings - he didnt think that was right.

Overall - I would probably just take somewhere else - but they kinda have me by the short hairs. Shops are booked so far out, i will be down for months otherwise...

I am getting another quote and then once they get the work done, I will post where it ends up.... my sincere thanks to all who replied - i knew something was wrong and the communication sucked - had to be handled in person....
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Old 12-08-2021, 03:08 PM   #11
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What was the reason for having them inspected?
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Old 12-08-2021, 03:14 PM   #12
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I wouldn't mess with it until the pads are thin. Does it make noise or something?
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Old 12-08-2021, 03:18 PM   #13
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Quote:
Originally Posted by 69Stang View Post
What was the reason for having them inspected?
it was part of a multi-point inspection they do with my annual oil change and service. I had also been hearing some low speed squeal, but I am new at this so i wasnt sure if it was normal or a possible problem.

now i am thinking maybe the squeal might have been something after all - but then again, maybe not. I will be really interested to find out if there is still something on the pad itself. something created that crazy gouge and it probably wasnt quiet...
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Old 12-08-2021, 03:25 PM   #14
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Quote:
Originally Posted by kkbward View Post
I drove down to try and figure this out in person. I was able to see the scoring on the rotor - it is legit. A deep gouge toward the outer edge (pic attached). The manager is pretty sure it must have been some kind of "debris".
Here's a rotor check sheet - with some replacement measurement data. Probably not your specific rotor brans, but still some good info
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