RV News RVBusiness 2021 Top 10 RVs of the Year, plus 56 additional debuts and must-see units → ×
RV Trip Planning Discussions

Go Back   iRV2 Forums > MOTORHOME FORUMS > Class A Motorhome Discussions
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
Thread Tools Search this Thread Display Modes
Old 02-22-2021, 05:37 PM   #1
Senior Member
DSL417's Avatar
Entegra Owners Club
Join Date: Sep 2012
Posts: 6,515
Blog Entries: 2
Shoutout to General RV - Ridiculous

Trying to replace my coach batteries with either AGM or Lithium. Thought those of you considering using General RV for service.

First, they informed my that for subject service, battery replacement, one hour per battery at $199/hr, since I didnít buy my RV from them. Ridiculous in terms of time...and rate.

FWIW, that is Lithium or AGM...now AGM is just a straight switch...maybe one hour labor. Lithium a little more as a DC to DC converter has to be done, not included in quote. In any event, $1600 labor for eight batteries...may want to consider versus other alternatives, although at that price Iím sure the wrenches used to tighten the bolts on the terminals are gold plated!
Dave and Beth
2015 Cornerstone 45J
2020 Ford F-150 Lariat
DSL417 is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 02-22-2021, 06:54 PM   #2
Senior Member
chuckftboy's Avatar
Winnebago Owners Club
Fleetwood Owners Club
Holiday Rambler Owners Club
Join Date: Dec 2011
Location: North East Florida
Posts: 1,300
General RV is not in the battery business and probably only sell them for convenience or replacing when servicing an RV. With the price they quoted you, they sell very few batteries.

There are battery shops that only sell batteries that may be a better option. There are also a lot of automotive shops that would be happy to sell you AGM's, and install them, not so sure about lithium though.
2019 Horizon 42Q
Cummins L-9 450 HP
Maxim Chassis / IFS with Tag
chuckftboy is online now   Reply With Quote
Old 02-22-2021, 09:46 PM   #3
"Formerly Diplomat Don"
Dutch Star Don's Avatar
Newmar Owners Club
Join Date: Apr 2005
Location: Moorpark, Ca.
Posts: 16,837
Wow....If I lived closer, I would do it for $300 and be done in about two hours, especially if they're on a tray. I could hire a day laborer for $50.00 and watch as he did it..
Don & Mary
2019 Newmar Dutch Star 4018 (Freightliner)
2019 Ford Raptor
Dutch Star Don is offline   Reply With Quote
Old 02-22-2021, 10:52 PM   #4
Senior Member
Outbound's Avatar
Join Date: Jun 2012
Location: NorCal
Posts: 2,385
After that quote I would put them on my DO NOT call list.
2002 Monaco Executive 500 ISM
2004 GMC 2500HD 4X4
Outbound is online now   Reply With Quote
Old 02-22-2021, 11:05 PM   #5
Senior Member
EcoRick's Avatar
Join Date: Mar 2020
Posts: 147
I purchased two RV’s from General RV in one year. First was an impulse Tiffin gasser and the second was a custom Tiffin Phaeton. I erroneously thought I should purchase from a dealer close to my house so I could easily have warranty work done. While waiting for the Tiffin build, I asked for a price from General RV for a Blue Ox/Air Force One brake system. Their price was over $7,5000. I received a quote for $4,600 from a service shop 20 miles from the dealer.

After taking delivery I drove it to the service shop for the tow package install. Received a call 2 hours after they started work on it informing me I had 2 air lines crimped and melted. I emailed my sales rep and this was his reply:

“I talked to service about this yesterday. I do not know what you should do and I don’t know if it is safe to drive. I am not sure if Finnigans is certified to work on Tiffin motor homes? When a non certified dealer messes with a coach, being Tiffin or anyone other manufacturer, it usually results in warranty issues. They will have to do their best to work with Tiffin to try and get those lines resolved.”

Taillight warranty. Worse part was they jammed an extended warranty on me which would have fixed this if Tiffin wouldn’t. Thank goodness Tiffin was great. Resigned that I’ll be driving to a red Bay for service.
2020 Open Road 32SA (Sold)
2021 Tiffin Phaeton 40IH
2021 Jeep Grand Cherokee High Altitude with Blue Ox/Air Force One
EcoRick is offline   Reply With Quote
Old 02-24-2021, 04:44 PM   #6
Senior Member
Winnebago Owners Club
Join Date: Aug 2012
Posts: 373
Have bought coaches from General in MI as their prices are very reasonable. However, their service leaves "something to be desired". Therefore, our last 2 coaches have been Winnebagos where we can go to the factory for service. When we took delivery on our present one we told the salesman "Thanks you'll never see it again"
Skip Y
2010 Journey, 2015 Equinox
Location: MI
Skip Y is offline   Reply With Quote
Old 02-24-2021, 05:26 PM   #7
Senior Member
mrpardee's Avatar
Fleetwood Owners Club
Join Date: Nov 2010
Location: Somewhere out there
Posts: 316
I had a broken AC unit under warranty and called the Salt Lake City store. They told me if I didn't purchase it there they couldn't help me,
Randy and Michele
2017 Pace Arrow 38K, 2017 Jeep Wrangler
mrpardee is offline   Reply With Quote
Old 02-25-2021, 12:33 PM   #8
Junior Member
Join Date: Aug 2019
Posts: 21
Generals RV's service is the absolute worst. For the short time we owned our Tiffin and had to deal with them was the most frustrating. When you show up they act like they are doing you a favor by letting them service you ! My sales guy is the best and we have become friends over the years but when we decided to switch to Newmar, I went to a dealer 200 miles away because General didn't carry Newmar. When they did get the Newmar line he said I could get a great price. I told him I was sorry, price is one thing, but I have to live with the rest of your company forever, but please inform your management I couldn't buy from you because I would have to deal with your service department. My brother in law had an even worse time and found out we were on " the secret list " of customers that are difficult and expect them to do their job. I know there is a shortage of techs but a place like General has enough clout to start a school to train people.....sad
FunnwithGunn is offline   Reply With Quote
Old 02-25-2021, 05:29 PM   #9
Senior Member
Join Date: Jan 2020
Location: Michigan
Posts: 173
Coach batteries

I have a General close to my home in michigan but avoid going there, just don't like them
, I've found a couple of mechanical repair shops near me to do work I don't or won't do myself , and I've so far been able to do all the coach repairs myself, but I did find a battery shop close to my Milford home that installed new batteries in my american eagle for $20 labor, although just lead acid, they did a great job , even replaced a couple of cable ends and tolaiiy cleaned and painted the battery tray as well. It pays to shop.

2000 American Eagle
sledhead is offline   Reply With Quote
Old 02-25-2021, 05:39 PM   #10
Senior Member
Mr_D's Avatar
Country Coach Owners Club
Solo Rvers Club
iRV2 No Limits Club
Join Date: May 2011
Location: Vancouver, WA
Posts: 37,244
Well, their choice to charge what they want. Your choice to go somewhere else.
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft, HWH Active Air
Charter Good Sam Lifetime Member, FMCA, SKP
RV'ing since 1957, NRA Benefactor Life, towing '14 Jeep JKU Dragon Edition
Mr_D is offline   Reply With Quote
Old 02-25-2021, 07:58 PM   #11
Community Administrator
NLOVNIT's Avatar

Tiffin Owners Club
Pond Piggies Club
LA Gulf Coast Campers
Outdoors RV Owners Club
Entegra Owners Club
Join Date: Mar 2002
Posts: 33,681
Blog Entries: 1
It's pretty common knowledge RV dealers are on the high side for shop rates, so that price should be no surprise. You will nearly always find better rates at independent shops.
Lori (& Dave, my spirit guide) - FMCA #F419886 | RV/MH Hall of Fame Lifetime Member
2018 Phaeton XSH 40 IH & 2014 CRV EX-L AWD, My iRV2 Photo Albums
2006 Bounder 36Z, 2004 Cougar 285EFS 5-r, 2000 Aerolite 25FBR TT
There is great need for a sarcasm font.
NLOVNIT is offline   Reply With Quote
Old 02-25-2021, 08:20 PM   #12
Senior Member
Barneyb's Avatar
Fleetwood Owners Club
Freightliner Owners Club
Join Date: Jan 2019
Location: Wadsworth, Ohio
Posts: 110
Worst experience I ever had with any of our last 5 RV’s was with General RV, I learned my lesson.
Barney & Penny with our two puppies Lucy & Ricky
2008 Fleetwood Discovery 40X
NHRA Drag Racing is our passion
Barneyb is offline   Reply With Quote
Old 02-25-2021, 09:46 PM   #13
Junior Member
Join Date: Feb 2003
Posts: 18
The one time i went to General RV for service was no problem. They fixed what needed done quickly and under warranty. It was minor, tho.
At purchase, their intro to my new toyhauler was useless - this is the fridge, this is the bed etc. Figured I'd get the info from manual (ha!).
Sandee S.
2019 Coachmen Toyhauler Blast Travel Trailer
sj is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Visone RV shoutout Cpl Ed National RV Owner's Forum 1 10-29-2020 10:25 AM
Shoutout for N Rim and Jacob Lake store & cafe. Ivylog Camping Locations, Plans & Trip Reports 9 09-17-2019 01:22 PM
ECOA Spruce Goose Rally Shoutout Grower15 Entegra Owner's Forum 2 06-07-2019 01:37 AM
Shoutout to Winnebago Customer Service AllanK Winnebago Industries Owner's Forum 2 11-10-2018 09:19 AM
Solo Cup Shoutout to rdownward txaggie79 RV Systems & Appliances 3 01-14-2018 07:19 AM

All times are GMT -6. The time now is 09:38 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2021, vBulletin Solutions, Inc.