Mine broke last winter in Florida. Tried to open the door and snap, it broke. They sent me a new handle with specific instructions on how to open it with a screwdriver there is a certrain way the screwdriver has to be wedged in against the latch, also I beleive they e mailed me the instructions what I recall its easier to just wait for the printed out directions. It took about an hour to replace, the door and glass has to be disassembled, cost was less than $20.
07 Itasca Ellipse 40fd, 2014 Honda CRV, greyhound lab mix, pit pointer mix(RIP bessie) , shar pei mix, stupid cat, wife