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Old 09-17-2013, 07:11 PM   #1
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Unhappy Steps won't extend

Went to check out my 2006 Dutch Star for an upcoming trip this Saturday with three other couples to a football game out of town. All is good to go except the darn steps will not extend.
Fuse is OK, nothing appears to be binding the step from what I could see crawling under the coach. All breakers are in their "On" positions.
Any one had this issue? If so how did you resolve? I can't get anyone to look at it around here for threes weeks.
Hate to pull out a $10.00 plastic step stool for my guests. Ideas????
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Old 09-18-2013, 05:58 AM   #2
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MTEER... there are some decent guides to getting involved in troubleshooting the automatic steps on an RV. What brand and model of steps are you working on?
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Old 09-18-2013, 06:56 AM   #3
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My steps have done this two times. I pull the pin just above the steps that hooks the steps to the arm that lowers and raises them. Then remove the three screws from the motor and reinstalled it. It fixed it both times. It binds up in the motor housing for some reason. Very easy to do.
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Old 09-18-2013, 06:58 AM   #4
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Does your steps have a light that comes on when they extend out. If so does the light come on that means u have power to the steps.
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Old 09-19-2013, 09:24 AM   #5
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Do you have and on and off switch for your steps????? Check it's position. If it's in the off position ......well you can figure it out.
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Old 09-19-2013, 09:51 AM   #6
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My batteries were really weak, my step would not work, replacing the batteries solved my problem.
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Old 09-23-2013, 10:35 PM   #7
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And to continue..............

2005 Southwind. Steps will not extend. I removed the mentioned pin. The steps move freely. The step light comes on. The trouble shooting light indicates no power to the motor from the plastic item with about six wires going to it. The steps are 'Kwikie'. I'll get P/N and S/N tomorrow sometime. Any ideas? We're also ready to leave for a trip. Thanks. And I already have new batteries.

EDIT: Never mind. I just found that this is a double post. In the other thread some nice person gave us the User Manual and the Training Manual website for the Kwickie steps. Thats why I hang out here. Nice bunch of helpful people.
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