Maybe someone here has help for me. I have a 2013 Thor ACE that the awning over the slide out fell off at the rear connection at 5700 miles in our 10th month of ownership. It trashed the side and roof of the coach creating well over $10K of damage. Thor has denied the claim on four separate occasions. The coach has been at the dealership for about 4 months now. there is a hole in the roof and no awning over slide out. I even sent a letter to the CEO 17 days ago and cannot even get a courtesy call about my warranty claim. Does anyone have any experience about with resolving theses type of issues. I am meeting the attorney in the am. He indicates here in Texas is this is not resolved in 60 more days, our only option is to take Thor to court. Anyone else struggling with this? or have suggestions?
iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!
You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!
Hate to hear about your MH isuue , keep us posted. So far I have never had an issue with them. why are they denying the claim ? I'm sure they must have gave a reason.
__________________
2021 Grand Design 380FL-R
2022 F350 Lariat dually with 6.7 Turbo
Linear Mode
