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Old 05-19-2022, 08:18 AM   #1
Join Date: Oct 2019
Posts: 31
WeatherPro Power Awning

The WeatherPro power awning on my 2004 Winnebago Journey motorhome is not opening or closing properly. Upon opening, the awning moves very slowly and the non-powered side of the awning lags behind the powered side. When closing, the awning moves very-very slowly. I am afraid to use it anymore. I live in the Pittsburgh, PA area and have not been able to find any RV repair shop that wants to work on it. I think it can be repaired but it needs somebody familial with the awning who is willing to fix rather than simply replace the awning. Does anyone know a good RV repair shop for WeatherPro awnings. I am willing to travel a good distance to get to a good repair resource. I could integrate the travel into my next trip across the good old USA. Please share any recommendations you may have. Thanks.
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Old 05-19-2022, 03:09 PM   #2
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While you're waiting for replies from those who are good with the hands-on diagnostics of awnings --I'm not as I tried to repair several and failed miserably-- I'll attach the A&E diagnostic manual --2004 edition-- for the model I'm thinking you have as it's what Winnebago used back then (we had it on our '07 Meridian so I still have the manual in my files) for you to look through if it will help any.

Pertaining to places you can go to that will actually offer to fix it, here is the only factory authorized Dometic repair facility in the Pittsburgh area and the Dometic website lists them as doing awning repair:

Valero RV -----> website HERE
2718 RT 66
Delmont, PA 15626

(724) 468-1010

2004 edition, A&E Dometic Weatherpro Oasis Power Awning Diagnostic Service Manual:
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Old 05-19-2022, 03:59 PM   #3
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Have you ever replaced or lubricated the struts on each side?
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Old 05-22-2022, 12:28 PM   #4
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Thanks for the input. I did have the manual but was not aware of Valero RV. I will contact them.

I have never lubricated or changed my struts. Was not aware that they were a maintenance item. Could the struts be my problem? When you say "strut" are you talking about the hydraulic cylinders on each side/
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Old 05-22-2022, 05:44 PM   #5
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It could very well need new struts. I don't know for sure, though.

Yes, Dometic does recommend yearly lubrication of not on the strut shaft but all other moving joints with a dry silicone lubricant spray. I can't find that documentation right now but I do know that's what I did for my awnings. Like I say, I did it annually and just put a very light spray of silicone as they recommend not using a lot. Try to avoid using wet lubricants as they attract grit and dirt.

Here's the strut assemblies that A&E used ...not sure exactly which one it is but there's a video somewhere on the forum that explained how to measure in order to purchase the correct one:

Dometic Struts at Triad RV Parts

As I mentioned previously, I'm not one to recommend what you need to do as I once replaced struts on an awning and it didn't solve the problem I had as mine turned out to be a defective motor. So I wouldn't dare say to replace the struts at this point until you can get more input from the experts here.

I might see if lubricating the strut shafts might help the problem first to save you an expensive trip to a repair facility.

Believe it or not, the new WD40 dry silicone spray is highly rated and tested better than the more well known products a lot of RVers have in their storage bins like 3M silicone spray, DuPont silicone spray, Roadmaster towbar lube spray, Lippert KwikLube spray, etc. and it costs less too, $6.88 at Walmart and probably a dollar or so more at Home Depot and Lowe's, etc.

WD-40 Specialist Water Resistant Silicone Lubricant, 11 Oz

And also remember, as you most likely already know, is to use the two step procedure when employing and deploying the awning: Put it out half way or less and wait 10-15 seconds, and then extend it all the way out. Same in reverse.
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Old 05-23-2022, 12:42 PM   #6
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The typical symptom of the struts needing lubricant is the awning support arm will sort of "stutter" as it is retracting.....indicating it is binding within the pneumatic cyclinder.

I clean the rods on the struts while the awning is at full extension with a 3M 0000 synthetic (white) pad you can buy at Lowes to remove any surface grime, wipe clean, and then spray the rods with the silicone spray previously mentioned.

As someone else remarked, make it a point to spray all the pivot points on the awning as well.

I make this, along with my door awning, a regular service item each early Spring and Fall when we hit the road....just like the entry steps.
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Old 05-23-2022, 08:11 PM   #7
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Could be a "tired" motor or something as simple as a bad/corroded ground wire on the motor.
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Old 05-27-2022, 07:58 AM   #8
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Thanks. The awning is cleaned and lubricated now and works great (for now). I may still have a bad electrical contact somewhere but I don't think the motor is bad. I will keep an eye on it!
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