What they should have said.....

[Mr_D]

Originally Posted by Arch Hoagland

Never a dull moment in the lives of RVers. Nothing ever breaks at home for crying out loud!

I backed the MH out on the street, hooked the towed up, loaded the food, clothes, cats and wife. Buckled in and hit the starter, nothing. Tried for several hours and nothing. Ended up unhooking the towed, unloading stuff and getting towed to a shop that said they could work on it immediately but when we got there they claimed they never said that (Coach Net had it on tape). Got towed to another shop and they replaced the starter. $700 tow, paid fully by CN and just over $1,000 shop bill.

[Quincy]

Hate to be a cynic but they probably removed and repainted the starter and fixed a loose battery cable.

Anyway glad you got it up and running again.

[smp005]

Originally Posted by Wench

How true....absolutely everything you mentioned! Just a mention of sympathy or inkling from the manufacturer of an apology or just a hey what can we do to help you faster would have been NICE..

Customer Service 101

On the bright side we GOT it.... Picked it up from the shipper in Helena yesterday, met our tech at Walmart and it got replaced. So thankful for the cool air once again. 12 days, $350 dollars total, and lots of stress on my part, for a warrenty item.

Now back to fly fishing on the fabulous Missouri!

A small price to pay to fly fish the Missouri :-). Tight lines and heavy hatches!