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Old 05-07-2013, 08:56 AM   #1
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Why bother with a secondary roadside assistance plan?

If my present full coverage insurance coverage on the coach covers towing, why would I subscribe to such carriers as Good Sam or Coach Net for additional coverage? Not asking which is better....just why?
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Old 05-07-2013, 09:03 AM   #2
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That depends. Does your full coverage insurance have (or route your call to) a 24/7, nationwide, full service network of service providers who are knowledgeable of MH service/towing requirements, or does it just reimburse you for towing expenses you might incur? If it's the latter, then it's up to you to identify and call out a qualified service provider in the middle of nowhere on Sunday afternoon, pay them, submit the claim and wait for reimbursement.

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Old 05-07-2013, 10:06 AM   #3
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Does your policy just cover towing, or is it full service roadside assistance? When I blew an inside rear tire, it was great to make one phone call, have the tire replaced where I was and be on my way again.
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Old 05-07-2013, 10:11 AM   #4
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CoachNet has flatbedded a coach from Alaska to the lower 48. Would your other roadside assistance do that?
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Old 05-07-2013, 10:29 AM   #5
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My insurance re-reimburses roadside assistance costs. It covers mechanic, fuel, tire repair as well as towing and is a minimal expense on the policy. ($6.50/vehicle for 6 month coverage..) .....But I would have to find the provider.

I have Good Sam also-they would arrange the response and have providers throughout the country.

Also- My understanding is that Good Sam provides an hour of mechanical repair labor or a tow to a suitable facility. If the occasion arises that all my requirements are not covered by GS, my insurance will reimburse my costs.

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Old 05-07-2013, 04:09 PM   #6
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We have had CoachNet for many years, and have only needed them one time, years ago. But if needed, they will tow your coach on a flatbed, to an appropriate service facility for that particular problem, not just any garage.

If it is an Cat engine problem, it will be taken to the nearest Cat service facility. They have tech support to try working through the problem with you, which may also avoid being towed at all. Worth the price, IMO.
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Old 05-07-2013, 05:34 PM   #7
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Add my vote to the Coach Net list. I too have only used them once but it was great to have one number to call and get someone on the line who immediately called Cummins and had me check several things which may have gotten me back on my way. Alas, they had to send a tow and have me towed 40 miles back down the Grapevine near LA back to Bakersfield where there was a Cummins shop expecting us when we arrived.

It was the Friday before a three day weekend so if we had lost time having to research shops and tow companies we would have been there for three days waiting for Cummins to open on Tuesday. Plus, it was no fun having a dead 40DP and toad at the side of the interstate with crazies blowing by at all speeds.

IMHO it's a small price to pay to know I have that type of support available 7x24.

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