Welcome to iRV2.
Sorry your first post is about problems.
Can you access the pivot pin , between the step and the linkage from the motor , remove the cotter pin and pivot pin and the steps will swing free.
99DSDP 3884, Freightliner, XC, CAT 3126B, 300 HP /ALLISON 3060
2000 Caravan toad, Remco & Blue Ox.