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04-23-2014, 07:23 AM
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#1
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Senior Member
Thor Owners Club
Join Date: Jul 2013
Location: Maryland
Posts: 441
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Dashboard Shuts Down While Driving
Has anyone experienced their dashboard lights and controls shutting down completely and then turning back on suddenly? This happened to me while driving on a highway recently. I had the cruise control on and was driving at about 62 mpg. Suddenly, we heard a few loud beeps and then everything shut down. The needles started spinning round and then all the lights went out. A few seconds later, after what seemed like the system rebooted itself, everything came back on. The cruise control was the only thing that didn't restart, but everything else seemed to operate fine afterwards.
Needless to say, I'd like to know if this has happened to anyone and what might cause it. I was glad that it all started working again, but it goes without saying that for those few moments, it was unnerving.
I'd be interested in what the fix is, if anyone has had Freightliner address this issue.
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04-23-2014, 08:05 AM
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#2
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Senior Member
Thor Owners Club
Join Date: Sep 2012
Location: Columbus, OH
Posts: 578
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I had the same thing happen. Called Freightliner support and was told it was probably a loose connection. Hasn't happened since. Hope it doesn't repeat itself.
__________________
Jim & Sandy, Columbus, OH
2018 Thor Aria 3601
FMCA-F434648, TDC, FCOC
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04-23-2014, 10:10 AM
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#3
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Senior Member
Join Date: Dec 2009
Location: Out there, somewhere
Posts: 9,518
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Quote:
Originally Posted by Gingerela
Has anyone experienced their dashboard lights and controls shutting down completely and then turning back on suddenly? This happened to me while driving on a highway recently. I had the cruise control on and was driving at about 62 mpg. Suddenly, we heard a few loud beeps and then everything shut down. The needles started spinning round and then all the lights went out. A few seconds later, after what seemed like the system rebooted itself, everything came back on. The cruise control was the only thing that didn't restart, but everything else seemed to operate fine afterwards.
Needless to say, I'd like to know if this has happened to anyone and what might cause it. I was glad that it all started working again, but it goes without saying that for those few moments, it was unnerving.
I'd be interested in what the fix is, if anyone has had Freightliner address this issue.
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I might be able to help on this but, what year, make, model, engine etc. do you have?
Scott
__________________
2004 ITASCA HORIZON 36GD, 2011 GMC Sierra 1500 4x4 Toad '18 Honda Africa Twin Adventure Sports DCT
Retired-29.5 yrs, SDFD, Ham - KI6OND
Me, Karla and the Heidi character, (mini Schnauzer)!
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04-23-2014, 10:20 AM
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#4
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Senior Member
Join Date: Jan 2013
Location: Indianapolis,Indiana
Posts: 248
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Quote:
Originally Posted by Gingerela
Has anyone experienced their dashboard lights and controls shutting down completely and then turning back on suddenly? This happened to me while driving on a highway recently. I had the cruise control on and was driving at about 62 mpg. Suddenly, we heard a few loud beeps and then everything shut down. The needles started spinning round and then all the lights went out. A few seconds later, after what seemed like the system rebooted itself, everything came back on. The cruise control was the only thing that didn't restart, but everything else seemed to operate fine afterwards.
Needless to say, I'd like to know if this has happened to anyone and what might cause it. I was glad that it all started working again, but it goes without saying that for those few moments, it was unnerving.
I'd be interested in what the fix is, if anyone has had Freightliner address this issue.
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Had it happen on 3 different times. Took it to freightliner they found nothing wrong. They did pull the dash and checked all connections. Hasn't do it again since.
__________________
John & Berenda
2014 Palazzo 33.2
KarKaddy SS / Chevy Cruze
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04-23-2014, 10:31 AM
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#5
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Registered User
Join Date: Nov 2010
Posts: 674
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Quote:
Originally Posted by FIRE UP
I might be able to help on this but, what year, make, model, engine etc. do you have?
Scott
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We have not experienced this glitch.
To answer your question -- the folks on this thread thus far have a Thor Palazzo diesel - it is on the Freightliner chassis XCS w/ 300 HP Cummins ISB - Allison transmission.
Our Palazzo is on a 2012 Freightliner chassis but the owners having had this problem it could be their units were 2013-2014 (not sure?).
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04-23-2014, 12:56 PM
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#6
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Senior Member
Thor Owners Club
Join Date: Jul 2013
Location: Maryland
Posts: 441
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My coach is a 2014 Thor Palazzo 36.1 built on a Freightliner Chasis XCS w/ 300 HP Cummins ISB - Allison transmission (Thank you, 2LT!).
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04-24-2014, 05:37 AM
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#7
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Senior Member
Thor Owners Club
Join Date: Aug 2012
Location: Jensen Beach, FL
Posts: 398
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Had this happen too.
I posted somewhere else this response and can't remember. But my dash did the "re-boot" while driving a couple of times. While at the FMCA reunion in Perry, Ga recently I recruited a on-site freightliner tech who came to my coach. He found that the main harness feeding the dash on one side did not have the "pin" retention clip was installed wrong. He disassembled it, made sure all of the pins were in place and re-installed the two pin retention clips found on the upper and lower of the harness plug. I have not had it happen again since he did this!
Note: to open top of dash you have to push both sides towards the middle to make it "Bow" in the middle. Their are tab's on each end that have to clear opening.
PS: Will be at MB upcoming rally site HH-25 if you have anymore questions.
Don
__________________
2017 Tuscany 38 SQ
2016 Jeep Grand Cherokee Diesel, 2016 Ram 1500 Eco-Diesel, Jensen Beach, FL
FMCA-F437958, Cummins PC, FCOC & TDC,
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04-24-2014, 07:20 AM
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#8
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Junior Member
Join Date: Mar 2008
Posts: 3
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Had the same issue on my 2014 Winnebago Journey. Selling dealer pulled the console and checked for loose connections - found none. It's like waiting for the other shoe to drop.
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04-24-2014, 03:12 PM
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#9
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Member
Newmar Owners Club
Join Date: Jul 2012
Location: N/A
Posts: 74
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Same thing Happend to our 2014 Newmar Mountainaire (3)times . Coach is at
Freightliner now. Will keep you posted.
__________________
John, Monica & Diesel
2022 Newmar Essex 4551 (on order) w/2021 Jeep
14 Mountain Aire 4364 w/2008 Jeep
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04-24-2014, 05:51 PM
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#10
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Senior Member
Thor Owners Club
Join Date: Jul 2013
Location: Maryland
Posts: 441
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Quote:
Originally Posted by jnowell
Same thing Happend to our 2014 Newmar Mountainaire (3)times . Coach is at
Freightliner now. Will keep you posted.
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Would like to hear what they found wrong. Thanks.
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04-26-2014, 11:51 PM
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#11
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Senior Member
Join Date: Aug 2010
Location: MI & AZ
Posts: 242
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Quote:
Originally Posted by Gingerela
Would like to hear what they found wrong. Thanks.
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I would also like to hear what they find. Mine ia a 2014 Newmar Ventana with a 400hp cummins. It as happened only once in the 4 months I have had the coach but I have only driven about 2000 miles so far. I am heading north and east to the summer location and will be watching closely to see if it happens again. Ted
__________________
Ted & Ruth Ann Hindes - NKK AZ State Directors
2014 Newmar Ventana 4377, 1400 Watts of Solar, Air Force 1 Brake, 2014 Grand Cherokee Overland
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04-30-2014, 02:43 PM
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#12
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Junior Member
Join Date: Apr 2013
Location: Northern Colorado
Posts: 4
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I have a 2013 Palazzo 33.3 on same chassis as gingerella. Had the problem repeatedly and to the point the engine would shut down. They finally found a pin bent in the main wiring harness where it plugs in in generator compartment up front. After 3 tries, that is what they finally found and it seems to be good now.
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05-02-2014, 06:01 PM
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#13
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Senior Member
Thor Owners Club
Join Date: Sep 2012
Location: Columbus, OH
Posts: 578
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Coming back from the TDC Spring Rally today, the dash went out and came back on. Since this is the second instance, it wasn't as scary.
__________________
Jim & Sandy, Columbus, OH
2018 Thor Aria 3601
FMCA-F434648, TDC, FCOC
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05-06-2014, 09:27 AM
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#14
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Junior Member
Join Date: May 2014
Posts: 1
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We haven't had complete shutdown & reboot, but we do have an audible alarm that goes off for air pressure (gauges show air is fine) and a few times, along with the alarm, the speedometer & tachometer stick. Seems to be no rhyme or reason to when it will happen, can't force it to happen either. We plan to get it to Freightliner before our next trip but was just curious since we're all talking electrical dashboard things.
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