Community Forums

**Petro** · 09-17-2011, 08:18 AM

This summer I purchased my first DP coach on a Freightliner Chassis. I am green as grass when it comes to a diesel power as all my previous coaches were gasoline. I attended the FMCA Rally at Madison this summer and attended the Freightliner Seminar and learned much needed info. I have called the 24/7 Help line and have talked to some very well versed and caring folks who were always able to answer my questions.

In the past couple of weeks I found I had a Hydraulic leak on the pump that drives the power steering and side radiator cooling fan. The selling dealer said they had it fixed. The pump had not failed but the leak was due to a crack in the cap of the pressure regulator. After a lot of research I found the regulator assembly was not available in the U.S. separate from the pump. I am planning on attending the iRV2 National Rally in Urbana and I was running out of time getting the leak repaired. After another call to Freightliner I found they had a pump in stock and would promptly send one to me via Fed-X next day delivery. I received the pump as timely as Freightliner said it would be. I was able to get an appointment at a local diesel shop to get the pump changed on Monday afternoon or Tuesday morning. Now I can quit chewing my finger nails as it appears I can get on the road to Urbana.

In closing I just want to compliment Freightliner on their commitment to the owners of Freightliner Chassis. In my opinion they are doing it right in supporting their customer base.

Don

RickO · 09-17-2011, 09:18 AM

That's been my experience with them as well.

Rick

Grimesy · 10-25-2011, 01:02 AM

In as much as my pump failed as well,to the tune of many hundreds of dollars in repairs my thoughts being, are we being stuck with inferior parts, or poor engineering???? I do applaud their parts delivery and I appreciate the customer service response when I call Gaffney, I just deplore the lack of initial quality, or am I just being a major PITA???

Don

bigdog · 10-26-2011, 05:27 PM

I have been very happy with their customer service,especially when you call the help-line.Of course taking a Camp Freightliner seminar from Mikey was awesome.
I have had my '01 Tradewinds for over a year now and even tho there have been several things go wrong with it,most of the items are age related.There have been three items that were caused by poor workmanship when the previous owner had work done on the coach like:1)Air compressor replaced incorrectly two months before I got it and the bracket for the pump was installed wrong and the whole thing had to be replaced. 2)the hydraulic reservoir and pressure lines for the jacks were brand new 8 months before I got it and I almost lost the reservoir last trip out as the bolts were in wrong and they loosened up.I had my guy look at it and he replaced the nuts.3) Had to have the little pass thru fuel line on the gennie case replaced and decided to have it serviced at the same time..ooppss,the mechanic says "this thing has the original installed filters,etc" According to the info that I found in the coach,it had been serviced twice at the same place at 400 hrs and 900 hrs.No way...
I also work at a school district where we drive almost all Thomas school busses and they are awesome.We do have a couple of Blubirds in the fleet,but they are really old and are Freightliner chasis.

restwzeasy · 10-26-2011, 07:53 PM

I have to agree with the positive feedback. This is our 2nd RV and our first DP on Freightliner. I can't believe the world of difference it is knowing that there is help out there in case of a problem. We had our previous coach for 9 years and it was difficult trying to figure everything out ourselves. For the previous coach, the chassis manufacturer (Ford) didn't know anything about the RV (and didn't care), the manufacturer wasn't involved much, there were no wiring/plumbing records for anything and to top things off, the previous owner decided that it would be fun if he rewired everything.

I'm sure the new coach is not perfect, but at least I'm being shown that I'm appreciated. Now if only the service centres realized that $100+/hr is not a reasonable rate.

richard ruth · 10-26-2011, 08:16 PM

we have a 2004 winnibego 36g meridian with a 7.2 cat. we have a problem with rocking and rolling entering some driveways if ther is a dip in the pavement. Has anyone tried check valves in air line or ???
Richard and Ruth Creston bc canada

1ciderdog · 10-27-2011, 10:34 AM

I installed motion control units sold by Hendersons RV in Grants Pass. I believe they do help reduce the "walmart wobble". These were a relatively easy installation.
Safe Travels
Bob

cmpncrsaider · 12-09-2011, 06:18 PM

We purchased our 04 Vectra about 4 months ago, and we are also as green as grass, but we love,love,love it, I can turn it around practically in its length, Freightliner Evolution Chasis great design as far as I'm concerned! Glad to hear their support is good too, sure I'll be needing it someday!