Here is more to the story!!!
I stopped at a dealer 400 miles away to get some warranty work done this was at 6 months old.
I will even tell you the name and location of the dealer it was Camping World in Robertsdale Alabama I am not bashing this dealer they did all they could before Keystone stopped them from working on the unit. The work they did do was excellent.
When they got the unit in the shop they called me to the service desk and told me they couldnít work on the plumbing system because they had to remove the belly covering and that took several days. When I informed them I had observed the dealer do it in 30 minutes they decided to do the work.
The next call from the service desk was to tell me the service technician needed to talk to me. When the technician started telling me he had the belly down but couldnít get technical information on the system involved I handed the service information out of my briefcase and when he saw it he begged me to let him keep it because Keystone would not allow them to get it from the manufacture of the equipment installed.
The last call from the service desk was to tell me Keystone has told them to stop working on the unit because they would not pay any more. The technician did the best he could before Keystone stopped him from working on the unit. It turned out that some of the parts to the system were installed upside down. Remember the trailer construction is started on the production line with the frame upside down for ease of access to the plumbing and wiring etc.
I have found out since that Keystone does not have any quality control system on the production line and only does was we would call a PDI inspection at the end of the line.
53 years towing experience. Largest load ever hauled on a public highway was 300,000lbs 30ft wide 70ft long and 22ft high max speed 15mph.