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Old 01-09-2013, 09:53 AM   #813
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Bed

I have read posts about problems with the matress sagging. Ours is a res321 2012. I took the mattress of and found the the frame under the mattress is made up of flexiable elastic straps about 4 inches wide, stretched across a wooden frame. The straps run from top to bottom and sided to side and are interwoven. This frame also has two 1 by 4 wood slats that go from side to side, spaced at 1/3 intervals evenly spaced from the top to the bottom or about at every 28 inches also going from side to side. Do or did those of you who had matress sag porblems have these wooden slats mixed in with the elastic weave? I have bought the materials to make my own matress suppord but since I have seen how the matress frame is in our res321 I am going to delay until I hear from others with regards to this. THE EXISTING FRAME SCREWS WERE RIPPED OUT OF THE WALL WHEN WE REMOVED THE MATRESS. THIS WILL BE A ITEM TO BE FIXED WHEN WE TAKE THE TT IN FOR IT FIRST REPAIR SESSION.
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Old 01-09-2013, 10:31 AM   #814
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Sagging mattress

Thanks to all who gave us info on the stabilizers and wheel chocks, it certainly has helped. We have a 2013 321RES and it came with a 50 amp service and 1 ac unit but the plug is there and pre-wired for the second unit. We also had the sagging mattress and didn't have a problem getting a replacement mattress but of course that didn't fix the problem, we saw all the ideas mentioned in this thread but we are on the road for another 6 months before we are heading home where the tools are to fix the base. So we got a 1/2 in 4x8 sheet of plywood and cut it down to 4x5 and screwed that to the bed frame about 6 inches back from the headboard which allowed us to screw it to the cross beam under our legs and we have a level bed that doesn't sag. I know it added extra weight but we also have a 3 inch memory foam topper which is heavier than the plywood. We now have a very comfortable bed, which is a requirement for me if I'm going to RV full time. Keystone and the dealer in TriCities Wa. have both been great to deal with.
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Old 01-09-2013, 10:42 PM   #815
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Our 2012 is a 50A rig and we have the second AC installed (13.5K BTU). We also had the sagging bed issue as well as the frame screws pulling out of the wall. The board the bed frame hinges screw into was snaped in half at a knot in the wood. To fix the lack of support in the frame, I built a structure out of 1x4's (4 runing lengthwise and 6 across). I posted the plans for this a few pages back as a PDF file. This solved the frame issue but not the mattress issue. The gas springs are strong enough to hold up the new support structure and the mattress. Keystone has authorized the dealer to fix the frame pulling out of the wall but has not replied yet regarding the mattress.

I got a set of the X-bal chocks prior to our last trip and WOW, what a huge difference they made in stabilizing the rig. No more wobbling or squeaking with every step.

It's in for warranty work for the second time now. Here's a list of everything that's needed work so far:

1. Bed frame
2. Inop LP gas leak detector
3. Leaking sink drain seal
4. Broken weld at the stair handle
5. Leaking pressure relief valve at hot water heater
6. Several interior trim pieces were loose
7. Replaced stereo/DVD due to DVD not reading discs
8. Trailer plug separated from insulation
9. Moved table to prevent rubbin cabinet when slide is closed

We're still very happy with our decision to get the 321 and would recommend it to anyone looking for this size TT. Our only complaint would be the outside storage being too small for a TT this size.

Happy camping!
Mike & Jenny
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Old 01-10-2013, 01:22 AM   #816
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Bed issues:
The nylon straps will not support the bed and the method Keystone uses to attach the mattress support to the head board wall is unacceptable. Look at this forward area and watch the wall screws while the bed storage area is opened and closed. Prior to our fix, the screws moved close to 3/4 of an inch. Ouch!
If you would like to see our after warranty fix - I can send the link..
We also received a little $$ from Keystone (warranty) to upgrade the cheap mattress they installed at the factory..
The two fixes are great!!
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Old 01-10-2013, 01:29 AM   #817
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Thank you for the 50 amp responses..
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Old 01-11-2013, 12:27 AM   #818
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50 Amp service

Quote:
Originally Posted by dgrant09 View Post
To the folks who have received a 2012 or 2013 321 RES - did you receive 30 or 50 Amp service power? Our 2011 is 50 amp (a surprise to us).. Curiosity here??
Thank you
We received a 2012 at the end of May 2011. It came with 50 Amp service and 15,000 BTU AC. I've never checked to see if it is wired for a second AC. So far the one AC has worked fine.

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Old 01-11-2013, 12:12 PM   #819
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Quote:
Originally Posted by Grizz View Post
We received a 2012 at the end of May 2011. It came with 50 Amp service and 15,000 BTU AC. I've never checked to see if it is wired for a second AC. So far the one AC has worked fine.

Grizz
I have a 2011 model with 15K ac unit and 50 amp service. I have not checked to see if it is wired for a second AC. Our option sheet does not indicate the secondary wiring.
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Old 01-11-2013, 02:14 PM   #820
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Quote:
Originally Posted by JimEli View Post
I have a 2011 model with 15K ac unit and 50 amp service. I have not checked to see if it is wired for a second AC. Our option sheet does not indicate the secondary wiring.
Same here except I picked up our 2012 in August of 2011. I did take the trim ring off of the front vent and felt around up there but found no heavy duty wiring in the ceiling indicating that it was pre-wired for a second AC up front. So far it has not been a real problem as it is usually just the wife and I so we leave the bathroom sliding door open and pointed into the bedroom.

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Old 01-12-2013, 12:14 AM   #821
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I have seen them come with a 13K A/C . in fact just saw an ad for one last week. i was wondering if the TT was 30 or a 50 with just a 13K ac,but if you think about it they couldn't run a 13K with 50 amps it would burn it up
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Old 01-13-2013, 12:18 AM   #822
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Quote:
Originally Posted by golfpro View Post
I have seen them come with a 13K A/C . in fact just saw an ad for one last week. i was wondering if the TT was 30 or a 50 with just a 13K ac,but if you think about it they couldn't run a 13K with 50 amps it would burn it up
Golfpro: What trailer do you currently own? Just curious here.
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Old 01-13-2013, 09:41 AM   #823
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Quote:
Originally Posted by golfpro View Post
I have seen them come with a 13K A/C . in fact just saw an ad for one last week. i was wondering if the TT was 30 or a 50 with just a 13K ac,but if you think about it they couldn't run a 13K with 50 amps it would burn it up
How so?
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Old 01-14-2013, 01:04 AM   #824
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How so?
Been biting my lip here!!
Ditto!! This is the second person to question our 50 amp service.. Hmmmm.. Maybe the trailer was designed this way?? By the trailer gurus that make these boxes!
Golfpro - Do you even own one of these trailers? Does not sound like it!! Go look at one and you may see..
I have plugged into our Honda EU2000i, 20a, 30a and 50a service, the only item needed is discretion on ac supplied appliances used while plugged into lower amperage services.. Our Honda Gen does run the 15K BTU AC unit!
PS.. What trailer do you own Golfpro?
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Old 01-14-2013, 02:33 PM   #825
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Quote:
Originally Posted by golfpro View Post
I have seen them come with a 13K A/C . in fact just saw an ad for one last week. i was wondering if the TT was 30 or a 50 with just a 13K ac,but if you think about it they couldn't run a 13K with 50 amps it would burn it up
The 50A rating is just that, a rating. It only means that the electrical distribution panel is rated for and has a main breaker at 50A.

Ours came with a 15K BTU in the living room and we added a 13.5K BTU in the bedroom. We can run both AC units at the same time with no trouble but rarely need to. The AC in the bedroom is great to cool just that area without trying to cool the entire rig.
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Old 01-14-2013, 03:15 PM   #826
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Quote:
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The 50A rating is just that, a rating. It only means that the electrical distribution panel is rated for and has a main breaker at 50A.

Ours came with a 15K BTU in the living room and we added a 13.5K BTU in the bedroom. We can run both AC units at the same time with no trouble but rarely need to. The AC in the bedroom is great to cool just that area without trying to cool the entire rig.
Agreed, but understand the rear and front AC units are on seperate 110 legs of the 50 amp service (or should be, if installed correctly).
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