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Old 11-09-2013, 11:07 PM   #1009
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Having started this thread a few years back I have always enjoyed reading the information that everyone puts here. It is very helpful. Now I need some input. We have the 2012 321RES and I noticed around August of this year that our front cap is also fading. The decals still look ok. I would guess it is the gel coating. I've notice a few of the others on this forum have the same problem. Has anyone contacted Keystone about this? I know ours is out of warranty but this problem is ridiculous for a trailer that's not quite 2 years old. I looked on Keystone's website but they don't have an email address that I can find. I took pictures of our front cap to be able to show proof. It isn't caused by lack of waxing. There are a few very small spots that look like the gel coating is still there but you have to look sideways and in the sun to see it. Just wondering.....
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Old 11-10-2013, 12:49 AM   #1010
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Quote:
Originally Posted by iluvcamping View Post
Having started this thread a few years back I have always enjoyed reading the information that everyone puts here. It is very helpful. Now I need some input. We have the 2012 321RES and I noticed around August of this year that our front cap is also fading. The decals still look ok. I would guess it is the gel coating. I've notice a few of the others on this forum have the same problem. Has anyone contacted Keystone about this? I know ours is out of warranty but this problem is ridiculous for a trailer that's not quite 2 years old. I looked on Keystone's website but they don't have an email address that I can find. I took pictures of our front cap to be able to show proof. It isn't caused by lack of waxing. There are a few very small spots that look like the gel coating is still there but you have to look sideways and in the sun to see it. Just wondering.....

We have loved this link and Thank you for the start!! Sorry to hear of this issue, how or where did you notice this?? Ours is one of the first 2011's and I'll check it out! I may sell out if this is occurring..
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Old 11-10-2013, 12:50 AM   #1011
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PS.. It has been awful quiet this fall on this link! Bummer!! Love hearing from you all!
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Old 11-10-2013, 07:42 AM   #1012
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The only direct contact I've had with Keystone on our 321RES was with
Jim Mac . His email address is : <macji@keystonerv.com>
Possibly he can help you. He was a great help with my questions back in May.

Good luck,
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Old 11-10-2013, 10:20 PM   #1013
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We first noticed the cap getting a dull finish a couple months ago and it was almost instantaneous. The cap on the Cougar was so shiny that you could see yourself in it...like a good car paint job. The sides are still in good shape. We didn't use our trailer for a few months this summer and when we went to get it from storage we noticed it didn't look the same.
Your right...it's been a while since anyone has posted anything here about the 321RES. We love our trailer but are very disappointed about the paint on the cap. Ours is now put 'to sleep' for the winter.
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Old 11-13-2013, 01:07 PM   #1014
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We have the same problem with ours. I used a power buffer the first time and found that doing it by hand for the first two feet from the top while laying down on the roof worked best. I used a mild rubbing compound and then a liquid wax. I now only need to wax about every month and just the first two feet from the top.

I have a question: Has anyone installed the second air conditioner in the bedroom of their 321? if so what kind and where did you get it from?
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Old 11-13-2013, 01:09 PM   #1015
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Anyone installed a Second air conditioner in bed room.

I have a question: Has anyone installed the second air conditioner in the bedroom of their 321? if so what kind and where did you get it from?
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Old 11-14-2013, 04:55 PM   #1016
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Jim, I don't have a 321, we went a different route, but when we were looking at them, I asked about getting a second unit in the bed room. it is possible if the unit is pre wired for the A/c. if you have the 50 amp unit it may be pre wired from the factory. a small unit such as a 13K may be a little big or over kill unless you camp in very hot country. the cost I was quoted was $2000 but that was with two remote control power fans in the living area and the bath room. which I thought was very reasonable.
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Old 11-14-2013, 04:56 PM   #1017
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Jim, DW corrected me, the quote was $1600 for all that.
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Old 11-14-2013, 08:26 PM   #1018
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Originally Posted by jim labowsky View Post
We have the same problem with ours. I used a power buffer the first time and found that doing it by hand for the first two feet from the top while laying down on the roof worked best. I used a mild rubbing compound and then a liquid wax. I now only need to wax about every month and just the first two feet from the top.

I have a question: Has anyone installed the second air conditioner in the bedroom of their 321? if so what kind and where did you get it from?
Our 2012 321 came from the factory pre-wired and framed for the bedroom A/C. We purchased the trailer from Camping World and had them install the 13.5 BTU unit as a part of the deal. I think it was around $1100 installed with a matching black shroud. Works great but, we found that leaving the bedroom door open causes the main A/C to short cycle due to the thermostat being right there in the hallway. Closing the bedroom door and opening both bathroom doors seems to have solved that problem.
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Old 11-15-2013, 01:02 PM   #1019
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Tweety's had Dometic Air Conditioners for just over $600 with free shipping. If your 321RES is pre-wired for the 2nd A.C. then get a strong friend to help you get it to the roof. Remove the existing vent- clean off the caulking- and drop the new A.C. right in..
Dometic Brisk Air II Air Conditioner - 13,500 and 15,000 BTU Models Available

Good luck & Happy Trails,
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Old 11-21-2013, 08:43 AM   #1020
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Well Keystone owners....we contacted Keystone and sent the pictures of the disappearing gel coat on the front cap of our 2012 321RES and were just told that they 'reviewed' our complaint and decided that they wouldn't do anything about it. Yes, it is out of warranty but you would think their paint job would last more than 1 1/2 years. So much for their quality control. I don't know about the other years of this model but stay away from this year if the front paint doesn't look right. They don't care.
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Old 11-21-2013, 09:15 AM   #1021
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Well Keystone owners....we contacted Keystone and sent the pictures of the disappearing gel coat on the front cap of our 2012 321RES and were just told that they 'reviewed' our complaint and decided that they wouldn't do anything about it. Yes, it is out of warranty but you would think their paint job would last more than 1 1/2 years. So much for their quality control. I don't know about the other years of this model but stay away from this year if the front paint doesn't look right. They don't care.
=================================
Just a thought.
Why not contact a fiberglass boat dealer close by and talk to them about your cap. Boats need cleaning & polishing each year due to being in the water so long. Maybe they have a recommendation.
Good luck,
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Old 11-21-2013, 06:17 PM   #1022
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Thanks, Billb....good idea. Just disappointed in Keystone but such is life, I guess.
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