2015 Anthem Steps

[rkurlan]

Can anyone tell me why my step stop working they were working fine the last time I use the RV this time they won't come out or going in I checked the fuse it's OK I reset the master switch on and off that didn't do any good either does anyone have any ideas thanks

[brobox]

Spray lube ever single swivel point first. Usually that is 90% of the problems.

[rkurlan]

Thanks I'll try that

[palehorse89]

If not working at all, the first thing is the unplug the motor and see if there is voltage at the plug........when they are suppose to open or close.......if not, check and clean the ground.......if no go.......follow back to the fuse/power source and troubleshoot, and if there is power at the plug, the step motor has went on vacation. As Chuck posted, keep the lubed up at all the moving points.........easier on the motor.

[rkurlan]

Thanks for the update appreciate that

[Fattman-Litlboy]

Knock on the small black magnetic switch located on the front door frame near the bottom (not that we have a back door).😂 We had the same problem and had to change out switch. Good luck.

[rkurlan]

Thanks for all the responses

[rkurlan]

I need more help the steps now go up but when they get about 3/4 of the way I hear a grinding noise when I open the door they come back down when I close the door that here another grinding noise before they get all the way up what could that be

[waterboy10]

You need a new step motor. Never step on the step while it is moving. Wait until it is fully out.

[brobox]

Originally Posted by rkurlan

I need more help the steps now go up but when they get about 3/4 of the way I hear a grinding noise when I open the door they come back down when I close the door that here another grinding noise before they get all the way up what could that be

Take the cover off of the gear box and inspect the gears. They are just plastic gears. If the steps have been stepped on while in motion it doesn't take much to damage the gears. Lube every thing while making the inspection.