I know no one in here wants my .02, but just an observation.
I see threads like this all the time on here and elsewhere and it's Always the same.
Guy makes post venting his frustration with Actual Problems he has endured. He is absolutely correct to post his experience and failure from his purchase.
There is some initial responses agreeing with his frustration yet adding some mild ideas to help going forward.
Then some brow bashing of the industry is thrown in (deserved IMO).
Then the current owners of said brand come to the defense and "suggest" the OP is not following the correct path to remedy His problems.
More bashing by "non-owners"
More defense by current owners with some gentle and not so gentle hints that anyone who doesn't own one shouldn't even dare reply to the issue.
OP chimes in, standing firm that he is not happy and hasn't done anything wrong (and he's 100% correct here).
Current owners really getting defensive now.
Op is now straight told he's handling this amazing company wrong.
Insults to non-owners about to ramp up.
Mods close thread.
Maybe some will see the irony and humor in this post, but probably not.