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Old 09-16-2021, 04:57 PM   #1
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Camera Screen Blacked Out

Flawless trip until today. Camera screen blacked out a couple times for a second or 2 then it started coming back without any legend. I thought it was associated with bumps especially when it didnít come back after a dip that bottomed out the front suspension.

Got to the park, looked for lose wires, unplugged and replugged, all secure. Swapped HDMI with the top display, bottom display works but the camera image wonít go to the top display. Iíll call CS first thing in the morning but looks like we will drive home with no rear vision.

Very open to suggestions.

Thanks.
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Old 09-16-2021, 05:14 PM   #2
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Vance, did you try a 12v reboot and see if it might reset?
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Old 09-16-2021, 05:41 PM   #3
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Of course. Twice.
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Old 09-16-2021, 05:54 PM   #4
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Quote:
Originally Posted by TXBart View Post
Of course. Twice.
I knew that. Wish I had a better answer for you.
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Old 09-17-2021, 11:36 AM   #5
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I talked to CS first thing this morning. Didnít catch who it was but he quickly said he would get Total Vision on the phone. Theyíre in Tucson so werenít open yet. I called them later, left a message and they called back. The man was very interested but ultimately said he deals only with the rear camera. I called CS back, Jordan walked through several things with me. Turns out there are 2 HDMI connectors on the reverse side of the core from the GPS SD card. I swapped them, easy to do if youíre 4Ē tall, and videos came up as advertised just on opposite displays. Swapped them back and all is well. Those connectors have screw retainers, neither were tight. Looks like it just took 20,000 miles for one to vibrate lose enough to lose its signal.
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Old 09-17-2021, 12:46 PM   #6
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Thanks for that update Vance.
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