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Old 07-30-2021, 04:10 PM   #1
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Ceiling Droop Redux and NIRVC

Late last year I posted about my ceiling drooop in my 2015 Aspire. It was on the driver side slide between the tv/fireplace area and dinette, about 6 ft. It appeared the glue had loosened and starting hanging down. After several helpful posts on tackling the job, I decided the best way was to have people who know about these things take care of the problem. I ended up going to NIRVC, Las Vegas to have the repair done. I dropped off in late Dec 2020, and picked it up in January. The droop was gone and I was a happy camper. Fast forward to a month ago. While using the coach for a short outing I noticed the DROOP was back! I have called NIRVC and at this point the party line is they warranty work for 30 days, what? Service writer said to bring in and they would look at it.Not too happy at this point and don’t have a good alternative. I live in Idaho and go through Vegas on our trips down south, but not due until later in year. Don’t know what the outcome will be or if the issue ever will be fixed satisfactorily, just hoping.
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Old 07-30-2021, 05:26 PM   #2
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Larsdad,

I just PM’d you with my cell number. If you wouldn’t mind calling, or texting me with your name, and cell number, I promise I’ll jump right on this.

Onward,
Brett
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Old 07-30-2021, 05:52 PM   #3
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Larsdad,

I just PM’d you with my cell number. If you wouldn’t mind calling, or texting me with your name, and cell number, I promise I’ll jump right on this.

Onward,
Brett


Wow that is great Brett! I commend a company that treats “every customer” as they would want to be if the rolls were reversed and very quickly on top of it.
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Old 07-30-2021, 08:07 PM   #4
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Larsdad,

I just PM’d you with my cell number. If you wouldn’t mind calling, or texting me with your name, and cell number, I promise I’ll jump right on this.

Onward,
Brett
You can take that to the bank. Just had a NIRVC tech at my home to install a hose reel and get my a/c’s working correctly. I’ll post more on that a little later. And, you’ll likely get a call from Brett after work is done to see if you’re satisfied.
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Old 07-31-2021, 06:05 AM   #5
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You can take that to the bank. Just had a NIRVC tech at my home to install a hose reel and get my a/c’s working correctly. I’ll post more on that a little later. And, you’ll likely get a call from Brett after work is done to see if you’re satisfied.


That is good to hear. It sounds like they treat all of their customers like family.
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Old 08-01-2021, 04:49 AM   #6
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Roger on A fine tuned machine at both locations I have visited Especially happy with Brandon in Vegas/sales Dept. I am going to always use their strategical locations around the country. Waiting on 2022 ordered from Brandon.
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Old 08-01-2021, 06:46 AM   #7
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Brett Davis at NIRVC

That is awesome of Brett Davis. Looks like he is becoming the new Bob Tiffin in the RV world. With Brett Davis at NIRVC and Joyce at Entegra why buy anything else.
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Old 08-05-2021, 09:49 AM   #8
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Wish the country was ran this way. Any interest Brett.
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