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07-30-2021, 04:10 PM
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#1
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Member
Monaco Owners Club Holiday Rambler Owners Club Entegra Owners Club
Join Date: Sep 2009
Location: Meridian, ID
Posts: 54
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Ceiling Droop Redux and NIRVC
Late last year I posted about my ceiling drooop in my 2015 Aspire. It was on the driver side slide between the tv/fireplace area and dinette, about 6 ft. It appeared the glue had loosened and starting hanging down. After several helpful posts on tackling the job, I decided the best way was to have people who know about these things take care of the problem. I ended up going to NIRVC, Las Vegas to have the repair done. I dropped off in late Dec 2020, and picked it up in January. The droop was gone and I was a happy camper. Fast forward to a month ago. While using the coach for a short outing I noticed the DROOP was back! I have called NIRVC and at this point the party line is they warranty work for 30 days, what? Service writer said to bring in and they would look at it.Not too happy at this point and don’t have a good alternative. I live in Idaho and go through Vegas on our trips down south, but not due until later in year. Don’t know what the outcome will be or if the issue ever will be fixed satisfactorily, just hoping.
__________________
2015 Entegra Aspire 42 DEQ
2015 Jeep Cherokee Trailhawk(sold)
2021 Ford F-150
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07-30-2021, 05:26 PM
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#2
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Member
Official iRV2 Sponsor
Join Date: May 2014
Posts: 118
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Larsdad,
I just PM’d you with my cell number. If you wouldn’t mind calling, or texting me with your name, and cell number, I promise I’ll jump right on this.
Onward,
Brett
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07-30-2021, 05:52 PM
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#3
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Senior Member
Entegra Owners Club
Join Date: Jun 2013
Location: Granbury, Texas
Posts: 500
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Quote:
Originally Posted by BrettDavis
Larsdad,
I just PM’d you with my cell number. If you wouldn’t mind calling, or texting me with your name, and cell number, I promise I’ll jump right on this.
Onward,
Brett
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Wow that is great Brett! I commend a company that treats “every customer” as they would want to be if the rolls were reversed and very quickly on top of it.
Steve
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07-30-2021, 08:07 PM
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#4
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Senior Member
Join Date: Oct 2014
Location: Yakima, WA
Posts: 1,015
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Quote:
Originally Posted by BrettDavis
Larsdad,
I just PM’d you with my cell number. If you wouldn’t mind calling, or texting me with your name, and cell number, I promise I’ll jump right on this.
Onward,
Brett
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You can take that to the bank. Just had a NIRVC tech at my home to install a hose reel and get my a/c’s working correctly. I’ll post more on that a little later. And, you’ll likely get a call from Brett after work is done to see if you’re satisfied.
__________________
Dan and Pam-Natalie-GSD's Sofi & Lindee
2021 Cornerstone 45 B
2018 Cornerstone 45 W (sold)
2020 Chevy Tahoe, etrailer XHD 10500 tow bar, Demco SMI AirForce 1.
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07-31-2021, 06:05 AM
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#5
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Senior Member
Entegra Owners Club
Join Date: Jun 2013
Location: Granbury, Texas
Posts: 500
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Quote:
Originally Posted by seeg
You can take that to the bank. Just had a NIRVC tech at my home to install a hose reel and get my a/c’s working correctly. I’ll post more on that a little later. And, you’ll likely get a call from Brett after work is done to see if you’re satisfied.
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That is good to hear. It sounds like they treat all of their customers like family.
Steve
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08-01-2021, 04:49 AM
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#6
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Senior Member
Join Date: May 2021
Posts: 586
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Roger on A fine tuned machine at both locations I have visited Especially happy with Brandon in Vegas/sales Dept. I am going to always use their strategical locations around the country. Waiting on 2022 ordered from Brandon.
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08-01-2021, 06:46 AM
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#7
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Junior Member
Entegra Owners Club Spartan Chassis
Join Date: May 2017
Posts: 24
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Brett Davis at NIRVC
That is awesome of Brett Davis. Looks like he is becoming the new Bob Tiffin in the RV world. With Brett Davis at NIRVC and Joyce at Entegra why buy anything else.
__________________
2016 Entegra Anthem 44B
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08-05-2021, 09:49 AM
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#8
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Senior Member
Join Date: May 2021
Posts: 586
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Wish the country was ran this way. Any interest Brett.
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