Community Forums

Matt D · 11-06-2017, 10:45 AM

Your batteries should have a date sticker on top, or a date stamp melted into the side of the case.

Do those batteries match what Entegra says was installed?

-Matt

cwr321 · 11-06-2017, 11:16 AM

Quote:

Originally Posted by vsayler

CWR321, did you turn off both of the power switches near the batteries (one on right side and one below) before you did this? I am still wondering why there are 2 of them.
thanks
Van

Mine has only one switch directly underneath the batteries which I did turn off. If you see two I would turn them both off.

cwr321 · 11-06-2017, 11:17 AM

Quote:

Originally Posted by brobox

cwr321, the battery photoyou posted, the battery looks to be defective for a 6 month old battery. My batteries are approaching 4 years old, outside of dust, look just fine. I have not added any water since new. If they did need water they would be replaced with maintenance free batteries. You are under warranty, those pictures need to be sent to Entegra and find out what the problem is.

Thanks,will do