Well, Chuck's statement is true regardless about the diagnosis part..... They read the codes by computer and the computer says exactly what to do.. Now, if they don't have the part at the Cummins or RV shop that you are at, then that has to be ordered and that is a different issue.
(I also learned from the Cummins tech that they can read how much time elapsed from the illumination of the check engine light to the time that you made an effort to resolve the problem (read codes at a shop) and if the amount of elapsed time is too great (e.g. they feel that you contributed to the problem by doing nothing), they can invalidate your warranty on that issue....
)
I just experienced my second check engine code for "after processing", a Cummins 4363 FMI3 code. It is also part of the catalytic converter system concerned with emissions. Had one go out exactly 30 days before it happened again. Cummins replaced the sensor the first time. The second time in 30 days, they have tried a different strategy.... this time, they decided that there were three complete updates of the Cummins ECM program that monitors everything since my engine was manufactured. By the time the third complete update was downloaded into the engine, the check engine light went out and I have not had further problems. What that means, I think, is that Cummins has set a different criterion threshold for triggering the fault code and the new level (a high voltage on some sensor) is higher or different than the old code. Whether this is a real fix, or what psychologists call "
Superstitious Behavior " (the behavior that occurred at the point that a problem was resolved, but completely unrelated to an actual fix, will tend to be repeated when the problem reoccurs) waits for the future to be determined.
Gary