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Old 01-20-2015, 06:48 PM   #1
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Contacting previous owner

We purchased a 2013 aspire 42rbq from Rv one. The previous owner information is still in the coach. Is it considered a nuisance to contact them for information on any quirks they may have had with the coach? Joyce at CS told me they bought another Entegra. As a newbie to class a and entegra, I just don't want to do the wrong thing. Thanks for your opinions.
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Old 01-20-2015, 06:53 PM   #2
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I can't imagine any previous owner being upset . Most would be more than happy to brag about what they did to it.
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Old 01-20-2015, 06:54 PM   #3
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I was in your position just a couple weeks ago. I don't think there is any harm in a simple email or letter to see if they mind answering a few questions. Maybe you will get lucky like I did, and they will contact you. The wealth of knowledge they can provide is golden.
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Old 01-20-2015, 06:55 PM   #4
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I don't see a problem at all. It turns out that the original owner of our coach is on iRV2 and he recognized the coach from pics I posted. We've asked him about a couple of things on our coach that the lady we bought it from wasn't sure about.

All they can do is hang up on you but I bet they'd be glad to help.
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Old 01-20-2015, 06:56 PM   #5
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Quote:
Originally Posted by PPAinPA View Post
We purchased a 2013 aspire 42rbq from Rv one. The previous owner information is still in the coach. Is it considered a nuisance to contact them for information on any quirks they may have had with the coach? Joyce at CS told me they bought another Entegra. As a newbie to class a and entegra, I just don't want to do the wrong thing. Thanks for your opinions.
I would say no, don't contact the previous owners. You have a great coach and if anything comes up, Entegra will assist you. On the other hand, if you have an email, you could send them a quick note stating you bought the coach with and it they reply, the door is open to possibly start a dialog.

Typically, contacting a previous owner only leads to trouble. That being said, the DW and I drove by our previous home to take a look when the new owners said hi. We asked them how they liked the home and they stated they loved it but they wanted to ask the previous owners a question it they could. Well, we introduced ourselves and had a good conversation. They even gave us a tour of our old home with their stuff in it; That was very strange but cool at the same time.
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Old 01-20-2015, 06:59 PM   #6
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I wish I could find the previous owner of my Entegra.

I would not mind the owner of the one I traded in contacting me, there are many things I could share with them that I would like to know.
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Old 01-20-2015, 07:02 PM   #7
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It all depends.....................
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Old 01-20-2015, 07:02 PM   #8
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I had my first MH 15 months when it had a major electrical fire, 120 volt wiring and every 120 volt appliance had to be replaced. The manufacturer paid for the repair (out of warranty) but I never took it back. My wife felt it was unsafe. I traded it in on the MH I now have. It was finally repaired and sold to someone else. About a year later I got a call from the new owner telling me how much he loved the MH an then he asked if I had any problems with it. What would you have told him?
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Old 01-20-2015, 07:04 PM   #9
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I had my first MH 15 months when it had a major electrical fire. The manufacturer paid for the repair (out of warranty) but I never took it back. My wife felt it was unsafe. I traded it in on the MH I now have. It was finally repaired and sold to someone else. About a year later I got a call from the new owner telling me how much he loved the MH an then he asked if I had any problems with it. What would you have told him?

What the selling dealer should have at the time of sale , the truth.
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Old 01-20-2015, 07:05 PM   #10
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If somebody were to contact me about any of my previous TTs, I would be very happy to help them. \ken
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Old 01-20-2015, 07:16 PM   #11
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I would have no problem discussing the ins and outs of my previous motorhome with the person who purchased it from the dealer after I traded. I traded to a dealer because I was willing to forgo the possible selling price in exchange for a quick trouble free sale. A new owner may wish to know about service and quirks, and I would willingly share the information. There is a caveat: If I were to receive a call which seemed to imply that I did not perform a service, or questioned the way I used the MH I would just refer the call back to the dealer and end the conversation.
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Old 01-20-2015, 08:47 PM   #12
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PPAinPa, I traded a 13 Aspire, RBQ, to RVONE in Iowa. It was taken to another RVONE store and sold. I would not mind if the new owner called me. I even told RVONE they could give the new buyer my contact information. I would try to contact a previous owner of any used vehicle I bought, if possible.

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Old 01-20-2015, 08:59 PM   #13
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Personally, I would not care one way or the other about the previous owner's reactions. They will either be happy to help and answer questions, or not. If they don't want to, they won't, so what? You have nothing to lose as far as I see it...one phone call and you basically get hung up on at worst.

On the other hand, if as part of the contract you have agreed not to contact the owner, that you should abide by that.

On the other hand, I don't really see any value in contacting the owner. You bought the coach, it is your fun and your problem. If you had a good mechanic, leak detection service, chassis service, and rv inspector help you...that should be that. You should have an extended warranty, you have other similar coach owners in the forum, the mfg, dealer, and other mechanics to help you.

Whatever quirks will have been taken care of or you will discover and just have to deal with or live with...simple from my point of view.

Something goes wrong after driving a block, may have nothing to do with the owner...used coaches are used and as is.
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Old 01-20-2015, 09:04 PM   #14
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Quote:
Originally Posted by Clifftall View Post
I can't imagine any previous owner being upset . Most would be more than happy to brag about what they did to it.
Yep, wouldn't bother me, in fact I'd be glad to talk to them.
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