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Old 01-18-2017, 10:06 PM   #15
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Quote:
Originally Posted by Nowabeachbum View Post
My guess is that is why Entegra doesn't supply the software. Way too many variables to troubleshoot. Hardware and software can be a real nightmare! If they didn't supply it, they don't have to worry about it!

The point is Entegra SHOULD have to worry about it. They bought and put it in the coach, we did not buy it we bought the coach. Entegra needs to step up and deal with warranty on the entire coach including all vendor supplied items then deal with vendors. Rant over for now and certainly all JMHO


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Old 01-23-2017, 08:08 AM   #16
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I am curious, did you backup your iPad, prior to reset and then restore it after the reset? That should have restored your apps.
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Old 01-23-2017, 09:27 AM   #17
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The other thing I was wondering is that it is my understanding that you can have the app on up to 3 ipads without an additional charge as long as they have the same apple ID. Wouldn't this allow you to reset the ipad with the same id and simply restore the app?


Nice that Firefly is working with you to get this corrected. I still feel strongly that Entegra should have included at least one free download of the app.
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