Free 7 Day Trial RV GPS App RV Trip Planner Campground Reviews RV Maintenance Free 7 Day Trial ×
RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Entegra Owner's Forum
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 04-11-2014, 10:01 PM   #1
Senior Member
 
TerryO's Avatar


 
Entegra Owners Club
Join Date: Feb 2012
Location: Midland, Texas
Posts: 593
Cummins Southern Plains

Today was the first time I used Cummins Southern Plains (Odessa, TX branch) for service on the coach and genset and I've got to brag on them. Their system calls you with an automated message when your coach is pulled in, during service and when service is complete, pretty cool knowing how you're progressing thru the process. Clean place, clean service techs, clean work (no greasy hand prints on everything). The work was complete when they said it would be and thorough.
__________________
Terry & Gloria O, Midland, Texas
2020 Entegra Aspire 44W, 2017 Denali
2012 Entegra Aspire 42RBQ Traded
TerryO is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 04-12-2014, 07:17 AM   #2
Senior Member
 
vraines's Avatar
 
Join Date: Feb 2012
Posts: 708
We used them last year with similar results. They had a 24 hour operation and had us on the road the next morning after a 4 pm arrival the previous day. Top notch outfit!
__________________
2007 Dutch Star 4320
2010 Mazda Miata 6 speed
Roadmaster tow
vraines is offline   Reply With Quote
Old 04-13-2014, 05:02 AM   #3
Senior Member
 
BigmoneySr's Avatar
 
Entegra Owners Club
Join Date: Oct 2011
Location: Crestview Florida
Posts: 235
Avoid Cummins South in Tampa

Cummins south in Tampa is one service center to avoid. Maybe it just happened to us but it took 6 hours to locate a couple of air leaks that were identified in a report by a Spartan tech at the Perry rally. They even had the tech’s report and it still took over 6 hours to realize that they need two fittings from Spartan to fix the air leaks. At that point I was about done with their crap and asked them to bring my coach to the front since they couldn’t repair two air leaks. Allen the service manager told me he would not release my coach and that I had to pay for the service time spent trying to locate the leaks. When I told him that when I checked in I told Pattie that they needed to call Spartan before they started any warranty work on the air leaks.

Long story short they only replaced one fitting after Brain from Spartan told them they needed to release my coach the next morning by 8am. This service center was the worst Cummins dealer or service center across the country.
Problems
They keep my coach 7 days and only replaced one fitting
They did not call Spartan in advance before starting any work
Refusing to release my coach
Did not receive a completed service statement when I picked up my coach
Would not receive my calls about an update on my service until I went through Spartan. When I got Spartan to conference call Allen the service manager it was yes sir to Spartan and yes we will release the coach.
Stay away from this place
__________________
Carol & Doug French ECOA National Director
2014 Entegra Aspire 44U

2016 F150 Bronze Super Crew Cab 4X4
BigmoneySr is offline   Reply With Quote
Reply

Tags
cummins



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Cummins Releases 25th Anniversary Turbo Diesel Package DriVer RV Industry Press 1 03-26-2014 10:39 PM
Cummins ISX Achieves 10.7 MPG in Latest Test DriVer RV Industry Press 0 02-18-2014 11:44 AM
Cummins Supports Gvnmt Efforts to Develop GHG Standards for Medium and HD Vehicles DriVer RV Industry Press 0 02-18-2014 11:40 AM
Cummins 2.8L TD Engine Powers Concept Vehicle DriVer RV Industry Press 1 02-06-2014 09:55 AM
Cummins Celebrates production of 1.5M Engines at Jamestown Plant DriVer RV Industry Press 0 08-15-2013 08:17 PM


All times are GMT -6. The time now is 03:46 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2021, vBulletin Solutions, Inc.