Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Entegra Owner's Forum
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 05-29-2022, 10:17 AM   #1
Senior Member
 
N6CUS's Avatar
 
Entegra Owners Club
Join Date: May 2010
Location: So Cal
Posts: 540
Dash GPS stopped working on my Anthem

Went to use my Nav system on me infotainment system
Called Rand McNally and was told to down load dock software

I used the Mac 64 bit version its what I have and tied this on my 32 bit Mac with the 32 bit down load

Both times I get an error of installation process on both my laptops 64 and 32
I start with theGPS card in my computer and start install it backs up the card then when I say English right after that I get and error of install failure

I am installing the Dock software in to my Mac and not on the card
not sure what version of Rand GPS I have went thru my manuals and no manuals

see errors attached
Attached Thumbnails
Click image for larger version

Name:	IMG_0482.jpg
Views:	15
Size:	379.0 KB
ID:	366871   Click image for larger version

Name:	GPS error.jpg
Views:	13
Size:	95.7 KB
ID:	366872  

Click image for larger version

Name:	IMG_0468.jpg
Views:	15
Size:	213.4 KB
ID:	366873   Click image for larger version

Name:	dock_install.jpg
Views:	13
Size:	147.1 KB
ID:	366874  

__________________
Ron & Katie / N6CUS (Extra Class) Ham Monitor 146.520
2018 Entegra Anthem 44F - Toad 2014 Chevy Silverado and 2006 Jeep Liberty
2008 Discovery 40X - 1999 Bounder 34v -- US Navy USS Courtney DE1021
N6CUS is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 05-29-2022, 03:45 PM   #2
Member
Official iRV2 Sponsor
 
Join Date: Feb 2021
Posts: 1,119
Your SD card may be corrupt. Sometimes they will shut down the computer or wonít take the software. I would try to download the software again. We use Microsoft computers to update the software.
__________________
.
NATIONAL INDOOR RV CENTERS - NIRVC
Sales | Service | Indoor Storage | Wash
Collision Repair & Paint Restoration


SM Nashville 972-697-6325
Bobby Dowdle is offline   Reply With Quote
Old 05-29-2022, 08:27 PM   #3
Senior Member
 
RVFunlovers's Avatar


 
Entegra Owners Club
Spartan Chassis
Join Date: Oct 2017
Posts: 1,025
I had similar challenges with my 2017 coach.

I had to use a windows laptop instead of my Mac.

The worst thing is when you get it working Rand McNally is still not very good. Donít trust it. At least use your phone and Rand McNally.

Good Luck.
__________________
Hal and Pam Navarre
2022 Entegra Cornerstone W
2020 Ford Edge ST
Sold 2017 Entegra Cornerstone B
RVFunlovers is offline   Reply With Quote
Old 05-30-2022, 07:27 AM   #4
Senior Member
 
brobox's Avatar
 
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 29,330
Rand McNally during and after the bankruptcy has been flaky. There was a period of time the Dock software was not even working. RM blamed it on a Ransomeware hack, while hiding the fact they were into BK and not actively supporting their products.

Suggestion, is get a Windows computer to do the update from, a friend or even the library if you do not have one. I would not put faith that RM has the Mac side of the software working. The current update is probably going to be the last and final as the RV units have been discontinued along with future support. They may have map updates for a fee, but no longer support updates.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
brobox is offline   Reply With Quote
Old 05-31-2022, 10:03 AM   #5
Senior Member
 
N6CUS's Avatar
 
Entegra Owners Club
Join Date: May 2010
Location: So Cal
Posts: 540
Quote:
Originally Posted by brobox View Post
Rand McNally during and after the bankruptcy has been flaky. There was a period of time the Dock software was not even working. RM blamed it on a Ransomeware hack, while hiding the fact they were into BK and not actively supporting their products.

Suggestion, is get a Windows computer to do the update from, a friend or even the library if you do not have one. I would not put faith that RM has the Mac side of the software working. The current update is probably going to be the last and final as the RV units have been discontinued along with future support. They may have map updates for a fee, but no longer support updates.
That sovled the issue
dug out an old pc and it fixed in in a few min


That is what I like about Entegra IRV2. someone always has the answers

now going to see about getting dash AC to work
watched the compressor and its cycling on an off a few sec at a time
maybe it low on freon but if so must be a leak. worked when I left NIRVC for first 150 miles then quit
__________________
Ron & Katie / N6CUS (Extra Class) Ham Monitor 146.520
2018 Entegra Anthem 44F - Toad 2014 Chevy Silverado and 2006 Jeep Liberty
2008 Discovery 40X - 1999 Bounder 34v -- US Navy USS Courtney DE1021
N6CUS is offline   Reply With Quote
Old 05-31-2022, 10:24 AM   #6
Senior Member
 
RayandWendy's Avatar
 
Entegra Owners Club
Join Date: Oct 2010
Location: Lincoln, NE
Posts: 711
Dash A/C: getting it to work not too bad, keeping it working is a whole different story.
Later...
Ray
__________________
Ray & Wendy
Full-time ... Finally!
2014 Anthem 42RBQ - 2018 Jeep Wrangler - FMCA F521969
RayandWendy is offline   Reply With Quote
Reply

Tags
anthem, dash, gps



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Dash a/c stopped working faye Newmar Owner's Forum 15 07-31-2010 10:16 PM
Dash a/c stopped working faye MH-General Discussions & Problems 3 04-26-2010 11:55 AM
Dash Heater/AC Blower stopped working spat Workhorse and Chevrolet Chassis Motorhome Forum 1 10-21-2009 07:15 AM
Anyone stopped OR NOT stopped for pulling motorcycle trailer behind TT? tammyinwv Trailer Towing and Tow Vehicles Discussion 17 02-26-2007 09:54 PM
Dash air stopped working? Donna & Chuck Alpine Coach Owner's Forum 8 06-26-2006 06:24 PM

» Featured Campgrounds

Reviews provided by


All times are GMT -6. The time now is 04:11 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2023, vBulletin Solutions, Inc.