RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Entegra Owner's Forum
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 08-05-2020, 09:08 AM   #43
Senior Member
 
Butte64's Avatar
 
Entegra Owners Club
Spartan Chassis
Join Date: Jul 2012
Location: Mount Olive Shores North, FL
Posts: 2,109
Quote:
Originally Posted by Nowabeachbum View Post
Is this a Spartan issue, a Cummins issue or an issue of all DEF engines? Seems like there are vehicles other than Spartan having issues as well.


It is a part installed by Spartan issue. While there are several reports that it affects other brands as well I havenít seen any data to compare whether Spartan has the same or different percent of problems which is what I was hoping to find out.

There was a post that suggested part of the problem is more stringent EPA requirements that started in 2016. So maybe the DEF heads would not be so problematical under pre 2016 requirements.
__________________
Jerry
2018 Entegra Aspire 42DEQ Sweet Victory
2017 Grand Cherokee
Butte64 is online now   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 08-05-2020, 09:12 AM   #44
Senior Member
 
HarleySG's Avatar
 
Entegra Owners Club
Spartan Chassis
Join Date: Jun 2016
Location: Pine, CO
Posts: 599
Quote:
Originally Posted by Nowabeachbum View Post
Is this a Spartan issue, a Cummins issue or an issue of all DEF engines? Seems like there are vehicles other than Spartan having issues as well.
From what I hear, its a problem for other DEF engines too, and I can sympathize with the magnitude of the problem, but I'm a customer of Entegra and Spartan. I don't care how other coach manufacturers handle the issue, only Spartan, as they are the ones that installed it as part of the frame, before delivering to Entegra.

Spartan is well aware of the DEF Problems just like the Side Mount Radiator Problem. They chose how to address these issues, and it makes them look questionable in my opinion.

Suck it up buttercup and own the problem on behalf of your customers.

JMO

Cheers!
__________________
Rusty & Pam
2012 Entegra Aspire RBQ
2007 Harley Street Glide
HarleySG is offline   Reply With Quote
Old 08-05-2020, 10:02 AM   #45
Senior Member
 
Marcosdad's Avatar
 
Entegra Owners Club
Join Date: Apr 2012
Location: Green Valley, AZ
Posts: 1,433
What Nowabeachbum said. We have a neighbor here at the home with a 2019 Tiffin Bus. His failed this summer and was apparently a much more difficult replacement than ours.
__________________
Stew and Diane (and Marco)
2018 Entegra Cornerstone 45X
Formerly: 2015 Entegra Cornerstone 45B, 2013 Entegra Aspire DEQ IFS, 2004 DSDP; all sold
Marcosdad is offline   Reply With Quote
Old 08-05-2020, 10:21 AM   #46
Senior Member
 
zman62's Avatar
 
Join Date: May 2009
Posts: 1,110
My understanding is itís affecting all heavy duty diesels
__________________
Kert and Angela
2021 Cornerstone F
2018 Ford F350
zman62 is offline   Reply With Quote
Old 08-05-2020, 08:56 PM   #47
Senior Member
 
BMGM37's Avatar
 
Join Date: Feb 2007
Posts: 167
This title caught my eye as we have a Jayco Seneca on the newer S2 chassis and a LOT of people are having issues with the DEF system on them. We have had different codes come and go, mostly clear after 3 key cycles. After doing some digging and working with FCCC which well knows about this problem They finally admitted that the major cause on many of the S2 chassis is the coolant lines running from the engine to the DEF heater weíre connected backwards at the factory. So instead of heating the DEF when it gets close to 32 degrees, it is heating it all the time and has been reported that DEF temps were around 160 degrees Nd this heat is destroying the sensors. I received drawings of the coolant line routing and sure enough mine were backwards and is at Freightliner now getting a new DEF Header. Just thought I would pass this along.
BMGM37 is offline   Reply With Quote
Old 08-05-2020, 10:26 PM   #48
Senior Member
 
zman62's Avatar
 
Join Date: May 2009
Posts: 1,110
I found this interesting. It was posted on entegra owners Facebook

Today I spoke to Sparton about all the DEF problems, I got some advice that was interesting at the least , DEF itself is part of the problem especially if you use the DEF at truck stops, they buy in bulk and some places it can be contaminated or not be as good as the more regulated sealed 2 1/2 gallon sealed bottles. Once your codes show up the DEF pump is screwy and has to be replaced. If you Order one today Sparton is two weeks out on back orders. One more thing only a suggestion is to not let the tank get under half full and top it off with either sealed gallons or the sealed 2 1/2 gallon plastic bottles and never drain the DEF tank. I do know on my last motorhome I drained the tank thinking the DEF was bad and had to get both the tank and pump assembly changed out. Hope this helps, be safe.
__________________
Kert and Angela
2021 Cornerstone F
2018 Ford F350
zman62 is offline   Reply With Quote
Old 08-06-2020, 05:01 AM   #49
Senior Member
 
brobox's Avatar


 
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 23,364
Quote:
Originally Posted by zman62 View Post
I found this interesting. It was posted on entegra owners Facebook

Today I spoke to Sparton about all the DEF problems, I got some advice that was interesting at the least , DEF itself is part of the problem especially if you use the DEF at truck stops, they buy in bulk and some places it can be contaminated or not be as good as the more regulated sealed 2 1/2 gallon sealed bottles. Once your codes show up the DEF pump is screwy and has to be replaced. If you Order one today Sparton is two weeks out on back orders. One more thing only a suggestion is to not let the tank get under half full and top it off with either sealed gallons or the sealed 2 1/2 gallon plastic bottles and never drain the DEF tank. I do know on my last motorhome I drained the tank thinking the DEF was bad and had to get both the tank and pump assembly changed out. Hope this helps, be safe.
Basically those that store for any length of time are going to have DEF head problems...If I store with low DEF like the book says we are going to have problems. If we change the fluid to leave with fresh DEF as I did, we are going to have probables. If Spartan is going to change the rules, it would be nice it that let us know.
I did all of the above and the DEF head quit at 1,900 miles. Spartan had me go though their dill of test driving instead of asking for the codes first after telling them above that I had just preformed. Thanks for letting us know that changing DEF like it did is asking for a problem.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
brobox is offline   Reply With Quote
Old 08-06-2020, 06:17 AM   #50
Senior Member
 
Gary.Jones's Avatar


 
Join Date: Oct 2012
Location: Louisiana
Posts: 7,716
Blog Entries: 1
Well, yes, if Spartan's advice in the phone call is correct, then it would be nice to know this and Spartan should have published a TSB for owners or at least gotten that information to Entegra to then notify all owners. Something wrong with what is happening here. This has got to be very bad for Spartan to have such a touchy system out there as they are likely the company that is paying for all the replacement sensors and shop time replacing them. Owners of coaches approaching 3 years old are also going to need to be careful.

First time I have heard that DEF from Walmart or SAMS may be a better choice than DEF from a truck stop. Up until this morning, that is the first time I have heard of that, and in fact, most of the knowledge contained in this forum and these threads are the exact opposite (that truckstop DEF is better as there are lots of ways that WalMart DEF might be contaminated or nothing but clear water, so it sure would be nice to have some guidance.

I will point out that my Cornerstone had never had truckstop DEF in it until I got the EFS card as I rarely or never patronized truck stops for either diesel or DEF until fairly recently, and my DEF pump problems occurred before I started using truckstop DEF.

Gary
__________________
Gary and Dee, Zowie and Bowie (traveling cat sibs)
2019 Cornerstone 45B, X15-605hp, Imperial, Spartan K3,
2013 Honda CR-V toad, Demco Excali-Bar II,
Demco Baseplate, Demco Toad Light system, 73 de W5Fi
Gary.Jones is offline   Reply With Quote
Old 08-06-2020, 04:14 PM   #51
Member
 
Join Date: Feb 2017
Posts: 84
Here is a thought. Here in Florida and I believe in California if you have an item like this DEF system that fails 3 times, and they can't fix it, you can apply the Lemon Law. Based on the thread I am surprised that no one has filed so far.
billb3672 is offline   Reply With Quote
Old 08-06-2020, 05:09 PM   #52
Senior Member
 
zman62's Avatar
 
Join Date: May 2009
Posts: 1,110
Quote:
Originally Posted by billb3672 View Post
Here is a thought. Here in Florida and I believe in California if you have an item like this DEF system that fails 3 times, and they can't fix it, you can apply the Lemon Law. Based on the thread I am surprised that no one has filed so far.

Interesting thought. The only problem is the new coach you would be getting will have the same crappy def head. On the other hand a new coach in place for you 2 yr old coach would help the pain a little bit.
__________________
Kert and Angela
2021 Cornerstone F
2018 Ford F350
zman62 is offline   Reply With Quote
Old 08-06-2020, 05:39 PM   #53
Senior Member
 
Dieselgem's Avatar
 
Join Date: Sep 2007
Location: PA & FL
Posts: 1,008
Quote:
Originally Posted by zman62 View Post
I found this interesting. It was posted on entegra owners Facebook

Today I spoke to Sparton about all the DEF problems, I got some advice that was interesting at the least , DEF itself is part of the problem especially if you use the DEF at truck stops, they buy in bulk and some places it can be contaminated or not be as good as the more regulated sealed 2 1/2 gallon sealed bottles. Once your codes show up the DEF pump is screwy and has to be replaced. If you Order one today Sparton is two weeks out on back orders. One more thing only a suggestion is to not let the tank get under half full and top it off with either sealed gallons or the sealed 2 1/2 gallon plastic bottles and never drain the DEF tank. I do know on my last motorhome I drained the tank thinking the DEF was bad and had to get both the tank and pump assembly changed out. Hope this helps, be safe.



Chuck,


I like you have used the Walmart DEF always. Kind of surprised on the drain issue. Per Spartan, I have run my def to 1/4 tank and drained my tank every year when I have the filter changed. I am wondering if this is an overkill, as a result of so many failures on the newer units. How does the sensor know if the vehicle is not on that the tank has been drained.
__________________
2015 Cornerstone (Classic) 45B Topaz
2017 JKU Rubicon
Dieselgem is offline   Reply With Quote
Old 08-06-2020, 07:16 PM   #54
Senior Member
 
brobox's Avatar


 
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 23,364
Quote:
Originally Posted by Dieselgem View Post
Chuck,
How does the sensor know if the vehicle is not on that the tank has been drained.

Exactly! the same discussion I had with Spartan. It's a"dumb" sensor until power is supply. How does the sensor know I changed fluid? If the sensor is that smart, why does it fail so often?
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
brobox is offline   Reply With Quote
Old 08-06-2020, 08:54 PM   #55
Senior Member
 
zman62's Avatar
 
Join Date: May 2009
Posts: 1,110
I am going to order a def head and carry it on board. Hopefully will never need it.
I have a scan tool on board so hopefully itís as easy as a swap out and clear codes.

We will see.
__________________
Kert and Angela
2021 Cornerstone F
2018 Ford F350
zman62 is offline   Reply With Quote
Old 08-06-2020, 10:08 PM   #56
Member
 
Join Date: Dec 2017
Posts: 51
Def

Man. Glad my coach is just pre Def.

And my last one before was one of the last no electronics. And no problems!.
Roadyacht1 is offline   Reply With Quote
Reply

Tags
spartan



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
12.8 Inch Android Head Unit replaced a B&W Rear Monitor and Outdated Head Unit skitime Technology: Internet, TV, Satellite, Cell Phones, etc. 25 10-08-2020 07:18 AM
DEF ON Def Off notice brianjoan Sprinter Chassis Forum 3 11-29-2017 08:11 PM
DEF consumption or MPG of DEF? erstanfo Class A Motorhome Discussions 16 03-13-2016 02:00 PM
DEF Or No DEF TeresaOwen1 iRV2.com General Discussion 46 12-07-2014 07:00 AM


All times are GMT -6. The time now is 09:04 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.