RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Entegra Owner's Forum
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 08-02-2020, 04:49 AM   #1
Senior Member
 
Butte64's Avatar
 
Entegra Owners Club
Spartan Chassis
Join Date: Jul 2012
Location: Mount Olive Shores North, FL
Posts: 2,101
DEF head issues and Spartan

My DEF head was replaced last year along with those of other owners I know. But in spite of this being a known problem the number of owners getting stuck has increased even on newer coaches. It has come to the point of hearing talk of people saying to not buy an Entegra and some owners going to dump their coach as a result of the problem or as a preventive measure.

I have not heard of this issue with other brands. Does Newmar have the same problem? How about coaches on a Freightliner chassis or Tiffin on a Powerglide chassis?

It seems to me that if Spartan does not resolve this problem for current as well as future owners that the Entegra company bottom line will suffer as well as owners. We can manage with things like air conditioners not working but getting stuck on the road is a different magnitude of problem.
__________________
Jerry
2018 Entegra Aspire 42DEQ Sweet Victory
2017 Grand Cherokee
Butte64 is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 08-02-2020, 05:16 AM   #2
Senior Member
 
brobox's Avatar


 
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 23,312
I just had mine replaced at Cummins last week. Any vehicles using DEF have the same problem. The Service Writer had just come over from BMW, they had the same problem. There was a landscaping tractor there, I think it was a Kabota, getting a DEF sensor replaced. He said they get one of those a week for DEF sensors. Next to me was a tree trimming boom truck waiting for a DEF senor to be shipped. People that want to bail might want to stop at a Cummins shop and ask them what brand does not have DEF head problems. When I asked, they said all of them and point to the vehicles there with DEF head problems I can see why that Cummins shop was so fast to change my sensor, they have a lot of experience and I was the only Entegra there.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
brobox is online now   Reply With Quote
Old 08-02-2020, 06:40 AM   #3
Senior Member
 
Gary.Jones's Avatar


 
Join Date: Oct 2012
Location: Louisiana
Posts: 7,692
Blog Entries: 1
Most Newmars and all Entegras are built on a Spartan chassis... which is a good thing. Spartan is a generally good company. However, the DEF sensors and heads and pumps are all purchased from someone else and put on virtually all of their K2 and K3 chassis. As Chuck says, Entegra/Spartan/Cummins are not alone in this problem..... it seems everyone is having problems. Now given that, there is no excuse (except possibly COVID-19) that justifies Spartan always having empty shelves on replacements. That is inexcusable. Spartan should be triple ordering the replacement parts from the OEM knowing that they, and others have a problem that is biting a whole lot of owners.

Don't know about cars or trucks, or even what specifically is the problem with the OEM units that are on our new coaches..... does anyone know what the real problem is that is making these fail?

Gary
__________________
Gary and Dee, Zowie and Bowie (traveling cat sibs)
2019 Cornerstone 45B, X15-605hp, Imperial, Spartan K3,
2013 Honda CR-V toad, Demco Excali-Bar II,
Demco Baseplate, Demco Toad Light system, 73 de W5Fi
Gary.Jones is offline   Reply With Quote
Old 08-02-2020, 06:52 AM   #4
Senior Member
 
Join Date: May 2016
Location: Highland NY
Posts: 2,348
HAs anyone done a DIY head repair? With all this chatter, I am going to order one to keep on hand
__________________
Bruce, Lisa and the pups, Charlie, Rosie, Opie and Rebel
2021 Cornerstone Y Azure
2018 Anthem, Victory Blue Sold, 2019 Ram Laramie 1500
buddy110 is offline   Reply With Quote
Old 08-02-2020, 07:21 AM   #5
Senior Member
 
Magic-carpet's Avatar
 
Join Date: Apr 2012
Location: Washington, Pennsylvania
Posts: 1,081
Quote:
Originally Posted by buddy110 View Post
HAs anyone done a DIY head repair? With all this chatter, I am going to order one to keep on hand
I talked to a couple out in Big Sky last summer that had a def head failure. He said that spartan shipped him a new head and he changed it out in a parking lot. They were in a Tiffin and I believe he said the hardest part was getting the tank out. The way Tiffin puts the tank in there wasn't room to pull the head out and up. Just looking at the tank, I'm fairly certain that there is room to pull it up and out on an Entegra.
__________________
Jeanne & Rosko
2017 Cornerstone 45B
2014 Anthem 44B Classic (traded)
Magic-carpet is offline   Reply With Quote
Old 08-02-2020, 07:56 AM   #6
Senior Member
 
brobox's Avatar


 
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 23,312
Quote:
Originally Posted by buddy110 View Post
HAs anyone done a DIY head repair? With all this chatter, I am going to order one to keep on hand
I tried that, Spartan would not send it to me. Said it was emissions and had to be done by Cummins while I was under warranty. Also the Cummins derate engine code has to be cleared by Cummins, a DIY cannot do that.


Jeanne do you know how the Tiffin owner got the Cummins codes cleared? My new DEF sensor still did not read until the codes were cleared, the tech had to do it twice. The first time the DEF gauge was still amber and CEL.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
brobox is online now   Reply With Quote
Old 08-02-2020, 08:01 AM   #7
Senior Member
 
Join Date: May 2016
Location: Highland NY
Posts: 2,348
Quote:
Originally Posted by brobox View Post
I tried that, Spartan would not send it to me. Said it was emissions and had to be done by Cummins. Also the Cummins derate engine code has to be cleared by Cummins, no way a DIY can do that.
Does the presence of a code prevent the coach from running once the head is swapped?
__________________
Bruce, Lisa and the pups, Charlie, Rosie, Opie and Rebel
2021 Cornerstone Y Azure
2018 Anthem, Victory Blue Sold, 2019 Ram Laramie 1500
buddy110 is offline   Reply With Quote
Old 08-02-2020, 08:06 AM   #8
Senior Member
 
brobox's Avatar


 
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 23,312
Quote:
Originally Posted by buddy110 View Post
Does the presence of a code prevent the coach from running once the head is swapped?
It will still run, but will soon derate from what I understand. I was told by Spartan that Palm Truck Center, my normal shop could not clear the Cummins code and that would have to be done.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
brobox is online now   Reply With Quote
Old 08-02-2020, 08:20 AM   #9
Member
 
bfridge's Avatar
 
Join Date: Jul 2012
Posts: 48
I had a level malfunction that could be overcome by keeping the DEF tank full.
I had derate warnings. Ordered the part from Spartan and changed it myself. Luckily that fixed my problem. Pretty simple job but you do have to drop the DEF tank to remove the sensor. Same part on ebay about $400 cheaper. Maybe I'll have the guts to try that next time.
__________________
Nancy & Bailey
2014 Entegra Anthem DLQ 2020 Jeep Wrangler Unlimited Rubicon
bfridge is offline   Reply With Quote
Old 08-02-2020, 08:35 AM   #10
Senior Member
 
brobox's Avatar


 
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 23,312
Quote:
Originally Posted by bfridge View Post
I had a level malfunction that could be overcome by keeping the DEF tank full.
I had derate warnings. Ordered the part from Spartan and changed it myself. Luckily that fixed my problem. Pretty simple job but you do have to drop the DEF tank to remove the sensor. Same part on ebay about $400 cheaper. Maybe I'll have the guts to try that next time.
So you were able to make the change without having the Cummins code cleared?
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
brobox is online now   Reply With Quote
Old 08-02-2020, 09:05 AM   #11
Senior Member
 
Join Date: May 2017
Posts: 2,328
Just make sure the new head ordered off eBay is a generation six. The generation six was installed mid 2020 and on. It is “suppose” to fix the problem they had 2017-2019.
$400 cheaper for a generation five compared to a gen six is not a good deal.
__________________
J.H. 2020 45W Cornerstone
2020 Ram Limited eco diesel
Rollin101 is offline   Reply With Quote
Old 08-02-2020, 09:29 AM   #12
Senior Member
 
Entegra Owners Club
Join Date: Oct 2010
Location: Lincoln, NE
Posts: 103
Can you look at the installed DEF head and determine which generation it is?

I had one installed in March.
__________________
Ray & Wendy
Full-time wanna-be ... soon
2014 Anthem 42RBQ - 2018 Jeep Wrangler
RayandWendy is online now   Reply With Quote
Old 08-02-2020, 09:58 AM   #13
Senior Member
 
Join Date: May 2017
Posts: 2,328
Quote:
Originally Posted by RayandWendy View Post
Can you look at the installed DEF head and determine which generation it is?

I had one installed in March.
You probably can, but I don’t know how. If you got it from Spartan in March it’ll be a gen six.
__________________
J.H. 2020 45W Cornerstone
2020 Ram Limited eco diesel
Rollin101 is offline   Reply With Quote
Old 08-02-2020, 10:43 AM   #14
Senior Member
 
Gasman 2's Avatar
 
Entegra Owners Club
Join Date: Jan 2015
Location: Caldwell , Ohio 43724
Posts: 1,237
Does anyone know how many different sensors are in the head? I know of : temperature, level, quality of def.

Is there just one module in the head that reports all this info.

We have been running DEF engines since 2012 and have never replace a head.
OEM equipment is Cummins/Freightliner,
Detroit Diesel/ Freightliner and Cummins/Peterbulit. Even have Internationals with Cummins now, but these are late models 2020s.

Now with that said we have had other issues with sensors in the emissions system.

Techs will tell you that the most common problem today has to do with the emissions.

Richard
__________________
Gasman 2
2016 Anthem 42 RBQ
Toad 2017 GMC Sierra 4X4
Gasman 2 is offline   Reply With Quote
Reply

Tags
spartan



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
12.8 Inch Android Head Unit replaced a B&W Rear Monitor and Outdated Head Unit skitime Technology: Internet, TV, Satellite, Cell Phones, etc. 25 10-08-2020 07:18 AM
DEF ON Def Off notice brianjoan Sprinter Chassis Forum 3 11-29-2017 08:11 PM
DEF consumption or MPG of DEF? erstanfo Class A Motorhome Discussions 16 03-13-2016 02:00 PM
DEF Or No DEF TeresaOwen1 iRV2.com General Discussion 46 12-07-2014 07:00 AM


All times are GMT -6. The time now is 09:21 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.