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06-10-2015, 08:19 AM
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#1
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Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 31,720
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Dishwasher drawer locked "open"
I have cut power to the Dishwasher, read the owners manual, searched the forum and cannot find an answer to the dishwasher drawer locked open. Has anyone ran into the problem of not being able to close the drawer?
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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06-10-2015, 08:54 AM
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#3
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Registered User
Entegra Owners Club
Join Date: Mar 2013
Posts: 2,516
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Chuck,
Sometimes when ours beeps for no reason cycling the "Kitchen" circuit breaker will reset it, other times Robin has to climb under the sink (I won't fit), unplug it, wait a few seconds then plug it back in. If you haven't tried unplugging it give it a try.
Vance & Robin
Dexter and Winston - Old English Sheepdog Security Service
2014 Entegra Anthem 42DEQ
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06-10-2015, 09:17 AM
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#4
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Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 31,720
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I have had the circuit breaker pulled for 30 minutes and cannot see a plug behind it. The drawer goes in about 1/2 way then jams up. I see nothing blocking the sliding track so it has go to be something in the locking mechanism. The DW as never been used and I thing the second time it has been opened.
I just asked the Entegra service tech that is here on site and he didn't know either. This thing is about ready to become a cabinet
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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06-10-2015, 09:35 AM
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#5
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Senior Member
Entegra Owners Club
Join Date: Jun 2004
Location: Bayfield, Ontario
Posts: 5,466
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Chuck,
Did you try powering it up and use the remote to unlock it?
Other than that, if it only closes halfway it sounds like something is jammed preventing it from closing.
__________________
Don & Gerri
2014 Entegra Anthem 44B
2014 Honda CRV Touring
1300W Solar, 1200AH LiFePO4 FMCA F443497
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06-10-2015, 09:43 AM
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#6
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Registered User
Join Date: Feb 2012
Location: Troy Mo
Posts: 1,951
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Chuck, what actually locks the drawer is the lid coming down on top of the drawer. That also seals it during operation. I would look up at the lid with the drawer open and make sure it's out of the way. It may be possible to get it out of sequence. Noel
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06-10-2015, 10:15 AM
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#7
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Senior Member
Join Date: Oct 2012
Posts: 2,328
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When pushing the drawer in is it a hard stop. This sounds more like a problem with the slide rails then with the electronics of the Dish washer.
Just my guess.
__________________
Paul, Kathy, and Tux the Mini Schnauzer
2014 Tiffin Phaeton 42 LH, 2013 Honda CRV
"When the time comes to look back, make sure you'll like what you see"
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06-10-2015, 12:09 PM
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#8
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Senior Member
Tiffin Owners Club
Join Date: Apr 2009
Location: Home in warm Sou Calif for the winter.
Posts: 1,401
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Quote:
Originally Posted by brobox
I have had the circuit breaker pulled for 30 minutes and cannot see a plug behind it. The drawer goes in about 1/2 way then jams up. I see nothing blocking the sliding track so it has go to be something in the locking mechanism. The DW as never been used and I thing the second time it has been opened.
I just asked the Entegra service tech that is here on site and he didn't know either. This thing is about ready to become a cabinet
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When you say "half way"....do you mean half way from full extension of the drawer? If yes, this sounds more like a mechanical problem rather than electrical.
I bet you're gonna have to pull the entire tub out to find that there is an obstruction of some type preventing it to close.
Not good. 
Ron
__________________
Ron, Sandie and Lilly
2013 Tiffin Phaeton 42LH 400 ISL | 2011 GMC Terrain SLT-2
Roadmaster All Terrain | US Gear Unified Brake System | Pressure Pro
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06-10-2015, 03:33 PM
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#9
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Registered User
Entegra Owners Club
Join Date: Mar 2013
Posts: 2,516
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We had the same issue with ours one time when I forced the door open when it was locked. Cycling the breaker didn't resolve it but pulling the plug and leaving it out for a few minutes took care of it. Could have been a coincidence.
Chuck - The plug may be a little behind the dishwasher which is why my slender wife is the one that has to crawl in, with a flashlight, to unplug it.
Vance & Robin
Dexter and Winston - Old English Sheepdog Security Service
2014 Entegra Anthem 42DEQ
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06-10-2015, 03:55 PM
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#10
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Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 31,720
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Here is what transpired today. Entegra Tech tried for 1/2 an hour, no luck. He called the appliance expert at Entegra and tried to trouble shoot it over the phone.....no luck. I pulled the breaker and will leave it off over night. Tomorrow morning I will remove the drawer and see if I can see a problem for the top end as I see no problem from the bottom end and maybe I can find a plug with the drawer removed. Thanks for all of the suggestions.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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06-10-2015, 04:47 PM
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#11
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Registered User
Entegra Owners Club
Join Date: Mar 2013
Posts: 2,516
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If the drawer you're talking about is the below sink drawer that will help see the plug. Obviously, removing the dishwasher drawer won't help you see the plug. ;-)
Vance & Robin
Dexter and Winston - Old English Sheepdog Security Service
2014 Entegra Anthem 42DEQ
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06-11-2015, 03:59 PM
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#12
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Senior Member
Entegra Owners Club
Join Date: Apr 2007
Location: SW FL
Posts: 31,720
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Tried all of the suggestions and I am sorry to say, nothing worked. I guess we will stop by Entegra tomorrow and see if they have a secret.
BTW, the plug on the 2014 is behind the under sink trash can drawer up behind the kitchen sink, a little hard to see.
__________________
Chuck in SW FL
Digital 2021 Cornerstone "B"
A "Digital" 2019 Cornerstone "B" Traded
A "Classic" 2014 Anthem 42 RBQ---Sold
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06-12-2015, 08:56 PM
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#13
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Registered User
Entegra Owners Club
Join Date: Mar 2013
Posts: 2,516
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Yep, that's where mine is and why DW has to climb in to pull it.
Vance & Robin
Dexter and Winston - Old English Sheepdog Security Service
2014 Entegra Anthem 42DEQ
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06-12-2015, 09:07 PM
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#14
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Registered User
Join Date: Aug 2014
Posts: 608
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Dish drawer is easy to remove a clip on each side near the out ends of the rails and the entire drawer comes off the hoses are long enough you can set the drawer off to the side to inspect the inside to see what is blocking it my bet is something is stuck in there. It can't be locked down with the drawer out and if it was you would not be able to slide it at all. https://www.fisherpaykel.com/vault/p...A4%20USCAw.pdf
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