Community Forums

jhroth3 · 11-23-2020, 11:46 AM

Wondering if anyone has had experience with cab to body separation in a newer (2018 and up) Accolade. I am experiencing a body/cab flex issue on the driver's side at the bulk head behind the driver's seat and the cab over. If others have had the issue, how was it resolved and who did the repair? Mine is under warranty and I have not seen the coach for two months and still not fixed.

LWBAZ · 11-23-2020, 03:12 PM

Quote:

Originally Posted by jhroth3

Wondering if anyone has had experience with cab to body separation in a newer (2018 and up) Accolade. I am experiencing a body/cab flex issue on the driver's side at the bulk head behind the driver's seat and the cab over. If others have had the issue, how was it resolved and who did the repair? Mine is under warranty and I have not seen the coach for two months and still not fixed.

As I suspect you know, the Entegra Accolade is very similar to the Jayco Seneca. The Seneca has been around longer than the Accolade, and there are a bunch of them on the road.

It's possible you have a problem no one else has experienced, but I'm thinking that's unlikely. If you haven't already, I'd contact both Entegra Customer Service and Jayco Customer Service. The relevant Entegra customer service number for Accolade owners should be in your owner's manual and/or other documentation that came with the coach. Jayco's posted number for "Owner Relations" is 800-283-8267.

Good luck and keep us posted on what you're able to learn.

BMGM37 · 12-04-2020, 03:05 PM

Quote:

Originally Posted by jhroth3

Wondering if anyone has had experience with cab to body separation in a newer (2018 and up) Accolade. I am experiencing a body/cab flex issue on the driver's side at the bulk head behind the driver's seat and the cab over. If others have had the issue, how was it resolved and who did the repair? Mine is under warranty and I have not seen the coach for two months and still not fixed.

Where are you seeing the separation, do you have a pic? Is it just the finish panel where it meets the wall or is the cab/body opening up?