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anthem4us · 04-02-2019, 06:27 AM

Turned fireplace on to take off the chill and it won't shut off. The blower keeps blowing heat and there are no flames showing. Only way I could turn it off was by turning off the be breaker.
Larry
2013 Anthem 42RBQ

brobox · 04-02-2019, 06:30 AM

After shutting it off did it work properly? Did you try the controls on the fireplace and not the remote? The battery could have gone bad in the remote.
The Classics did have some fireplace that did go bad and were replaced.

anthem4us · 04-02-2019, 06:32 AM

Quote:

Originally Posted by brobox

After shutting it off did it work properly. Did you try the controls on the fireplace and not the remote? The battery could have gone bad on the remote.
The Classics did have some fireplace that did go out.

No it did not work after shutting off the power. Tried controls on fireplace but still didn't work.

brobox · 04-02-2019, 09:19 AM

Did the motor continue to run? Sounds like an internal problem that will need to be diagnosed. Is there a troubleshooting section in the owner's manual?

Gary.Jones · 04-02-2019, 10:04 AM

Although this is often superstitious behavior, did you try rebooting the whole coach 12V? That should not be involved, but I always try it whenever something does not work properly and some times, It surprises me and fixes the problem.

I believe my fan continues to run for a period of time to cool down the heater element, but I would guess no more than 4 or 5 minutes, and assume yours is running longer.

Gary

anthem4us · 04-02-2019, 11:25 AM

It won't stop running. I tried shuttling off the breaker but kept running

brobox · 04-02-2019, 11:37 AM

Quote:

Originally Posted by anthem4us

It won't stop running. I tried shuttling off the breaker but kept running

Must not be the correct breaker. There is only one plug on the wall for the fireplace. Try turning off one breaker at a time until the correct one is found.

anthem4us · 04-02-2019, 12:41 PM

Quote:

Originally Posted by brobox

Must not be the correct breaker. There is only one plug on the wall for the fireplace. Try turning off one breaker at a time until the correct one is found.

Sorry I meant that it would continue to run after I turned the breaker back on. It didn't solve the issue by trying to reset it